Fleet Coordinator

Whip•Boston, MA
•Onsite

About The Position

DriveWhip (Whip) is a mobility provider that leases and rents vehicles to rideshare and on-demand drivers. The company seeks a hands-on fleet operations associate to help keep vehicles clean, maintained, organized, and ready for drivers. The position supports vehicle readiness, logistics, and day-to-day fleet operations, with an emphasis on providing customers with a positive rental experience. The posting notes that associates may take on varied responsibilities in a startup environment. The role is based in Boston and requires in-person work. The listed hourly pay range is $18–$30, depending on experience. The job description also states that employees are expected to comply with applicable federal, state, and local laws.

Requirements

  • Passion for cars and mobility, including keeping vehicles in good condition.
  • Strong attention to detail and organizational skills, including managing schedules, paperwork, and vehicle conditions.
  • Hands-on, proactive approach to getting work done.
  • Strong communication skills when working with drivers, mechanics, and management.
  • Valid driver's license.
  • Ability to operate, move, and park vehicles safely and efficiently.
  • Ability to perform the physical activities described, including bending, kneeling, crouching, reaching, standing, and walking for extended periods; occasionally lifting or moving up to 50 pounds; and working outdoors in varied weather conditions.

Responsibilities

  • Conduct routine vehicle checks, clean interiors, and ensure vehicles are road-ready.
  • Execute vehicle check-in and check-out workflows accurately.
  • Respond to complex vehicle issues reported by drivers and coordinate quick resolution.
  • Maintain accurate vehicle-status information in fleet software.
  • Verify physical inventory and coordinate vehicle movement without on-site oversight.
  • Communicate regularly with central operations and support teams through digital channels such as Slack and email.
  • Manage local relationships with mechanics, body shops, and parking vendors, ensuring they meet service-level agreements and quality standards.
  • Move or assist with delivery of vehicles as needed.
  • Perform light maintenance or cleaning tasks as needed.
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