Flat Rate Technician

Penske Automotive Group • Jersey City, NJ

5d • $85,000 - $140,000 • Onsite

About The Position

Hudson Nissan, a Penske Automotive Group dealership, is seeking an experienced Flat Rate Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role is focused on delivering an excellent customer experience by maintaining and repairing vehicles to high quality standards, communicating technical information to Service Advisors, and completing accurate estimates and work orders. The technician will follow applicable safety requirements and regulations for shop operations.

The position is primarily based in an automotive shop, with covered workspace that may be subject to heat, cold, regular loud noise, and work-related safety hazards. Evening, weekend, and holiday hours may be required. Supervisory responsibility: none. Expected annual pay is $85,000–$140,000. A sign-on bonus of up to $10,000 is available for experienced technicians.

Requirements

• At least 3 years of dealership experience.
• High school diploma or equivalent, plus two years of related experience, or an equivalent combination of education and experience.
• Knowledge of automotive systems, tools, and repair processes.
• Safe working knowledge of shop tools and equipment.
• Exceptional customer service skills and the ability to listen to customers and determine how to assist them.
• Excellent communication skills, including the ability to explain technical terms to a non-technical audience.
• Ability to work well in a team environment and maintain a positive, reliable, enthusiastic attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Attention to detail and commitment to quality.
• Ability to follow processes and safety requirements.
• Effective time management and prioritization skills.

Nice To Haves

• Brand knowledge is preferred but not required.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification is preferred.

Responsibilities

• Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
• Help deliver an exceptional customer experience throughout the vehicle repair process.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer standards for repair quality and timeliness.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local regulations and safety practices, including requirements for hazardous waste handling and disposal, OSHA, and personal protective equipment.
• Use technical reference materials and manuals in written and online formats.
• Follow processes that support repair quality and safety.

Benefits

• Medical, dental, and vision health care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.
• Sign-on bonus of up to $10,000 for experienced technicians.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED