Flat Rate Technician

Penske Automotive Group • Escondido, CA

6d • $70,000 - $105,000 • Onsite

About The Position

Acura of Escondido, a Penske Automotive Group dealership, is seeking an experienced Flat Rate Technician to provide an excellent customer experience. The technician performs vehicle repairs and maintenance according to factory and dealership specifications and time standards. Pay is based on productivity and qualifications, with a minimum flat rate of $33.80 per hour and an expected flat rate of $30–$37 per hour, corresponding to an expected annual wage of $70,000–$105,000. A sign-on bonus of up to $10,000 is available to technicians with at least five years of experience.

The role primarily takes place in an automotive shop. The workspace is covered but may involve heat, cold, and work-related safety hazards, with regular exposure to loud noise. The position may require evening, weekend, and holiday hours. It has no supervisory responsibility.

Requirements

• At least five years of Flat Rate Technician experience is required for sign-on bonus eligibility.
• At least three years of dealership experience.
• High school diploma or equivalent, and two years of related experience, or an equivalent combination of education and experience.
• Knowledge of automotive systems, tools, and repair processes.
• Safe working knowledge of shop tools and equipment.
• Exceptional customer service and communication skills, including the ability to listen to customers and determine how to assist them.
• Ability to work well in a team and in a fast-paced, results-driven environment.
• Strong attention to detail and commitment to quality and safety.
• Ability to use technical reference materials and manuals in written and online formats, and explain technical terms to a non-technical audience.
• Effective time management skills and ability to prioritize.
• Ability to meet the physical demands of the position, including prolonged standing; regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, and walking; repetitive motion; and lifting or carrying as described in the posting.
• Evening, weekend, and holiday work hours may be required.

Nice To Haves

• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
• Provide customers with a high-quality service experience throughout the vehicle repair process.
• Communicate technical information about customer vehicles clearly and effectively to Service Advisors.
• Meet manufacturer standards for repair and maintenance quality and timeliness.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local shop-operation regulations, including requirements for hazardous-waste handling and disposal, OSHA, and personal protective equipment.

Benefits

• Health care options, including medical, dental, and vision coverage.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.
• Sign-on bonus of up to $10,000 for technicians with five or more years of experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED