Flat Rate Technician
About The Position
Toyota of Turnersville, a Penske Automotive Group dealership, is seeking an experienced Flat Rate Technician to deliver excellent customer experiences. The technician performs vehicle repairs and maintenance according to factory and dealership specifications and time standards. The position pays $17.00–$35.00 per hour, with a sign-on bonus of up to $10,000 available for experienced technicians. The technician works primarily in an automotive shop and contributes to a customer-focused service team. The role requires communicating technical information to Service Advisors, meeting manufacturer quality and timeliness standards, maintaining accurate estimates and work orders, and following applicable safety and regulatory requirements. The position has no supervisory responsibility.
Requirements
- High school diploma or equivalent and two years of related experience, or an equivalent combination of education and experience.
- Safe working knowledge of shop tools and equipment.
- At least three years of dealership experience is stated as a qualification.
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, and a positive team-player attitude.
- Strong work ethic and ability to work in a fast-paced, results-driven environment.
- Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
- Ability to work well in a team environment.
- Knowledge of automotive systems, tools, and repair processes.
- Attention to detail and commitment to quality.
- Ability to use written and online technical reference materials and manuals.
- Ability to explain technical terms to a non-technical audience.
- Effective time management and ability to prioritize.
Nice To Haves
- Brand knowledge.
- Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or equivalent combination of education and experience.
- ASE Certification.
Responsibilities
- Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
- Provide customers with a high-quality service experience throughout vehicle repairs.
- Communicate technical information about customer vehicles clearly to Service Advisors.
- Comply with manufacturer standards for repair quality and timeliness.
- Ensure estimates and work orders are accurate.
- Follow federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
- Follow established processes to ensure quality and safety.
Benefits
- Medical, dental, and vision care options.
- 401(k) savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
- State-of-the-art facilities and excellent working conditions.
- Sign-on bonus of up to $10,000 for experienced technicians.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
