Flat Rate Technician

Penske Automotive Group • Turnersville, NJ

5d • $75,000 - $95,000

About The Position

Honda of Turnersville, a Penske Automotive Group dealership, is seeking an experienced Flat Rate Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience while maintaining vehicles to high standards of quality, accuracy, and timeliness.

The technician communicates technical information about customer vehicles to Service Advisors, ensures estimates and work orders are accurate, and follows applicable safety requirements and regulations, including those concerning hazardous waste, OSHA, and personal protective equipment. The position primarily takes place in an automotive shop environment, with potential exposure to heat, cold, loud noise, and work-related safety hazards. Evening, weekend, and holiday hours may be required.

Expected annual pay is $75,000–$95,000. The employer describes a comprehensive benefits program, career training and advancement opportunities, and a values-driven workplace.

Requirements

• High school diploma or equivalent, plus two years of related experience, or an equivalent combination of education and experience.
• At least three years of dealership experience is listed among the qualifications.
• Safe working knowledge of shop tools and equipment.
• Knowledge of automotive systems, tools, and repair processes.
• Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team and in a fast-paced, results-driven environment.
• Strong attention to detail and commitment to quality and safety.
• Ability to use technical reference materials and manuals in written and online formats.
• Effective time management and prioritization skills.
• Ability to work evening, weekend, and holiday hours as required.
• Ability to meet the stated physical demands, including prolonged standing, regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, and walking; repetitive motion; and talking and hearing.

Nice To Haves

• Brand knowledge is preferred but not required.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification is preferred.

Responsibilities

• Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
• Provide customers with a high-quality service experience throughout vehicle repairs.
• Apply technical knowledge and expertise to repair and maintain vehicles to factory and dealership standards.
• Clearly communicate technical information about customer vehicles to Service Advisors, including explaining technical terms to non-technical audiences.
• Comply with manufacturer quality and timeliness standards and ensure estimates and work orders are accurate.
• Follow processes and applicable federal, state, and local safety regulations, including rules for hazardous-waste handling and disposal, OSHA, and personal protective equipment.
• Use effective time management and prioritization to complete work.

Benefits

• Medical, dental, and vision health care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED