Burlington Hyundai Flat Rate Technician

Hoffman Auto Group • Bordentown Township, NJ

1d • $60,000 - $100,000

About The Position

Hoffman Auto Group is seeking a Hyundai Flat Rate Technician to repair vehicles safely, efficiently, and ethically, with customer satisfaction as the first priority. The role is based at Burlington Hyundai in Burlington, Vermont, and has a listed salary range of $60,000–$100,000 per year.

The technician maintains required ASE and/or manufacturer certifications, follows applicable safety and OSHA regulations, diagnoses customer concerns, and completes authorized repairs according to manufacturer and company policies. The position also requires documenting repairs, meeting management-prescribed flat-rate production metrics, and mentoring and training technicians, lube technicians, and apprentices. This position does not lead others.

Hoffman Auto Group describes its technician support as including tool reimbursement, manufacturer and technical training, tuition reimbursement, a 401(k) with company match, HSA options, health, dental, vision, and additional insurance options, career growth opportunities, and a supportive team environment focused on training, development, and recognition.

Requirements

• High school diploma.
• Valid driver’s license.
• Ability to lift 50 pounds.
• Effective oral, written, and listening communication skills.
• Ability to work well with customers, promote a positive company image, and strive to resolve customer issues.
• Ability to adapt to and embrace change with an internal- and external-customer-focused mindset.
• Commitment to advocating for teammates and advancing technology.

Nice To Haves

• 1–2 years of experience in a customer-service-oriented environment is preferred.

Responsibilities

• Maintain ASE and/or manufacturer-required certifications and stay current with manufacturer technical data and service bulletins.
• Comply with safety and OSHA regulations relevant to the job.
• Read and understand customer complaints, diagnose concerns, and advise on findings.
• Complete authorized repairs in accordance with manufacturer and company policies.
• Return warranty parts to the parts department and road-test vehicles as needed to verify repairs.
• Document repairs using internet-based tools and physical Repair Order documentation as required by the department.
• Meet flat-rate, production-based metrics prescribed by management.
• Mentor and train employees in Technician, Lube Technician, and Apprentice Technician roles.

Benefits

• Unlimited tool reimbursement.
• Manufacturer and technical training.
• Tuition reimbursement.
• 401(k) with company match.
• HSA options for eligible healthcare expenses.
• Competitive benefits package including health, dental, vision, and additional insurance options.
• Career growth opportunities within Hoffman Auto Group and its family of dealerships.
• Supportive team environment focused on training, development, and recognition.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED