Flagship Operations & Bridal/Evening Stylist
About The Position
The Operations & Sales Stylist supports the day-to-day function of the flagship salon while providing exceptional client service. This hybrid role combines administrative and operational responsibilities with select sales appointments to support operational excellence and a refined client experience. The position oversees salon opening and closing, appointment management, coordination with production and logistics, inventory accuracy, client files, payment processing, sales reporting, and showroom readiness. It also supports vendor communications and the preparation of trunk shows, private events, and designer visits. On the client-facing side, the stylist takes select bridal appointments, assists on the sales floor during high-demand periods and events, recommends gowns, guides brides through selection and customization, and records detailed client notes for effective follow-up.
Requirements
- Strong multitasking and organizational skills.
- Polished communication and professional presence.
- High attention to detail and a proactive mindset.
- Ability to create a luxurious and welcoming client experience.
- Willingness to support both administrative and sales functions as a team player.
Nice To Haves
- Prior bridal or luxury retail experience is preferred but not required.
Responsibilities
- Oversee daily salon opening and closing procedures to maintain a polished, organized environment.
- Manage appointment scheduling, confirmations, and follow-up communication.
- Coordinate with production and logistics teams on gown status, rush inquiries, deliveries, and alterations timelines.
- Maintain inventory accuracy, including sample tracking, incoming shipments, and outgoing loaners and returns.
- Manage client files, process payments, and generate daily and weekly sales reports.
- Keep the salon floor, fitting rooms, and back-of-house showroom-ready.
- Handle vendor communications and assist with preparing trunk shows, private events, and designer visits.
- Take select bridal appointments and provide a warm, knowledgeable, luxury-level experience.
- Assist on the sales floor as needed during high-demand days, events, or VIP appointments.
- Recommend gowns and guide brides through selection, ordering, and customization.
- Capture detailed client notes to support seamless follow-up and high client satisfaction.
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Profit sharing
- Vision insurance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
