Fixtures Manager

TruX Retail Partner•Salisbury, NC
•$65,000 - $80,000

About The Position

The Fixtures Manager provides leadership and oversight for fixture planning, equipment coordination, and merchandising hardware requirements across assigned retail programs. The role manages fixture-related resources, vendor relationships, project priorities, and operational processes to ensure materials are specified, ordered, and delivered in line with client requirements and project timelines. The Fixtures Manager leads and develops the fixture support team and partners with client partnerships, vendors, and field operations to resolve challenges, improve coordination, and support successful remodels, resets, and other retail initiatives.

Requirements

  • At least 4 years of experience in retail operations, fixture management, purchasing, logistics, merchandising, project coordination, or a related field.
  • Experience coordinating vendors, purchasing, equipment, materials, or retail project requirements.
  • Strong operational leadership, planning, and organizational skills.
  • Knowledge of retail fixtures, equipment, merchandising hardware, and project logistics.
  • Strong vendor management, negotiation, and relationship-building skills.
  • Ability to evaluate project requirements, anticipate material needs, and identify potential delays or cost concerns.
  • Strong analytical, problem-solving, and decision-making abilities.
  • Ability to coach employees and maintain accountability for team performance.
  • Proficiency in Microsoft Office, particularly Excel, and operational tracking systems.
  • Ability to maintain confidentiality and exercise sound judgment when handling sensitive business, vendor, and client information.

Nice To Haves

  • At least 1 year of supervisory or team leadership experience.
  • Bachelor's degree; equivalent relevant professional experience may be considered in lieu of a degree.
  • Knowledge of retail fixtures, merchandising hardware, store remodels, resets, and installation processes.
  • Experience with budgets, order tracking, inventory, or vendor performance management.

Responsibilities

  • Lead fixture and equipment operations, setting priorities, resource plans, and service expectations to support remodels, resets, and other retail programs.
  • Oversee fixture specifications, material requirements, purchasing coordination, order tracking, and delivery schedules.
  • Manage communication and relationships with vendors, clients, and internal stakeholders regarding availability, lead times, costs, quality, and delivery concerns.
  • Partner with client partnerships, project management, and field operations to align fixture requirements, project schedules, and store-level execution.
  • Lead, coach, and develop Fixture Specialists; assign responsibilities, monitor performance, and support professional growth.
  • Monitor fixture-related costs, inventory or material availability, order accuracy, and project performance; identify risks and opportunities for improvement.
  • Resolve escalated fixture, equipment, vendor, and delivery issues, coordinating solutions and communicating impacts to stakeholders.
  • Develop and maintain standardized processes, documentation, vendor practices, and reporting to improve visibility, efficiency, and scalability.
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