Fitness Director

Arch Amenities Group•Las Vegas, NV

About The Position

The Fitness Director oversees all day-to-day operations of a fitness facility, including programming, marketing, staff development, sales, and member services. The role is responsible for building a high-performance team, maintaining operational excellence and budgetary discipline, and delivering an exceptional experience for members and guests. The director manages facility operations and maintenance, develops operating procedures and reports, and ensures compliance with safety and licensing regulations. The role also recruits, trains, supervises, and evaluates facility staff; promotes membership and services; manages member engagement and personal training goals; and oversees payroll, financial reporting, fees, participation, usage, and sales metrics.

Requirements

Certification from a nationally recognized organization such as ACE, AFAA, NASM, ACSM, or NSCA.
Current CPR, First Aid, and AED certifications.
At least 1 year of supervisory experience in a health or fitness facility.
Experience in sales, membership marketing, program development, and staff leadership.
Strong interpersonal, communication, and organizational skills.
Excellent customer service and conflict resolution skills.
Proficiency in Microsoft Office and facility management software.
Energetic, enthusiastic, professional, and motivational demeanor.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to lift 45 pounds and perform physical tasks including standing, bending, kneeling, and reaching for extended periods.
Manual dexterity for use of fitness equipment, computers, and office tools.
Comfort working in indoor and outdoor environments and around cleaning agents or mechanical equipment.

Nice To Haves

College degree in Physical Education, Exercise Science, Health Promotion, or a related field.

Responsibilities

Develop and maintain a standard operations manual, policies, and procedures using Arch Amenities Group templates.
Submit accurate monthly and yearly reports summarizing key metrics, operations, and recommendations.
Ensure preventative maintenance schedules are followed and equipment is in optimal working order.
Maintain monthly inventory of supplies and equipment.
Monitor facility access to ensure safety and security for members and guests.
Ensure compliance with health, safety, and state licensing regulations.
Prepare and submit incident and accident reports as needed.
Recruit, train, supervise, and evaluate facility staff, including fitness professionals and support personnel.
Conduct regular team meetings and ongoing training workshops.
Implement and oversee the Manager on Duty schedule to ensure consistent supervisory coverage.
Support employee development through performance coaching, annual reviews, and disciplinary procedures when necessary.
Ensure staff maintain current CPR, first aid, and professional credentials.
Develop and execute marketing and public relations strategies to promote membership, programming, and services.
Design promotional materials, forms, and flyers for facility use.
Conduct facility tours, orientations, and fitness assessments for new members.
Set and track monthly personal training revenue goals and promote and manage personal training services.
Create and implement member recruitment and engagement plans.
Respond promptly to guest feedback and ensure high levels of satisfaction.
Process payroll and financial reporting in compliance with Arch Amenities Group policies.
Maintain budgetary discipline through efficient staffing and resource management.
Ensure accurate collection of guest fees and class charges.
Track program participation, facility usage, and sales metrics.