Fitness Desk Attendant

Columbia Country Club • Chevy Chase, MD

7d

About The Position

At Columbia Country Club, exceptional service is the standard. The club seeks professionals committed to craftsmanship, hospitality, and exceeding expectations while creating memorable experiences for members and guests. The Fitness Desk Attendant supports the fitness center's daily operations by welcoming and assisting visitors, maintaining a clean and secure facility, communicating relevant information to staff, and processing transactions. The role may also include other job-related tasks as needed.

Requirements

• Excellent communication and customer service skills and a strong work ethic.
• Ability to work efficiently, stay organized, and handle multiple duties simultaneously.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Energetic, enthusiastic, and motivational approach.
• Strong team player.
• Ability to lift a 45-pound weight plate from the floor onto a rack.

Nice To Haves

• Experience working in a country club setting is preferred.

Responsibilities

• Provide outstanding customer service and greet members and guests politely, with a smile and direct eye contact.
• Arrive on time, in uniform, and ready to begin the scheduled shift.
• Adhere to, communicate, and enforce Columbia Country Club policies.
• Check facility users into Jonas and maintain proper supervision when leaving the area.
• Communicate members' requests, concerns, and needs, facility incidents, operational matters, and other relevant information to the Fitness Director or appropriate staff.
• Stay knowledgeable about the facility and its amenities to answer questions and make recommendations.
• Assist members and guests with requests such as reservations, directions, and phone numbers; make spa and personal training reservations when applicable.
• Sanitize equipment throughout the shift, enforce other sanitary guidelines, and keep the area free of clutter and personal effects.
• Set up and put away group exercise equipment during opening or closing procedures and as needed.
• Help ensure that only current members and guests access the facility and that it remains safe and secure.
• Share pertinent information with coworkers at shift end and maintain and update the staff communication book.
• Process payments through the POS system and reconcile daily sales and receipts in an End of Shift Report.
• Assist other club staff when needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed