Fitness Desk Attendant | FT

Omni Hotels & Spas•Austin, TX

About The Position

Omni Hotels & Resorts is hiring a full-time Fitness Desk Attendant for Barton Creek Resort & Spa. The role welcomes and registers members and guests, supports Group Exercise class registration and fees, maintains the member lounge and Fitness storage areas, and communicates issues to the shift supervisor or manager. The attendant also completes opening and closing checklists and stays informed about operating hours across resort amenities.

Requirements

  • Six months of experience and training in a similar position in the hotel, resort, or guest-service industry.
  • Excellent phone skills.
  • Ability to stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
  • Ability to handle moderate weight.

Nice To Haves

  • Some computer experience.
  • MICROS experience.

Responsibilities

  • Know and greet members by name.
  • Register members and guests by last name first and first name last, and obtain proper billing information and requests, including gender preference.
  • Know the Group Exercise class schedule and register members and guests for classes in Mindbody.
  • Process guest and member guest fees.
  • Restock and maintain fruit, condiments, and coffee in the member lounge; keep the area clean and organized.
  • Help keep all Fitness storage space clean and organized.
  • Review the communication log book at the start of each shift.
  • Record information regarding member and guest issues and housekeeping, engineering, pools, hot tubs, and steam rooms for the shift supervisor or manager.
  • Complete and initial all opening and closing checklists and turn them in to the shift supervisor or manager.
  • Know the current hours of operation for Fitness, Spa Salon, Kid's Club, Spa Shop, Coffee Market, Aquatics, Tennis, and Pool Cabana.
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