Fitness Desk Attendant | FT

Omni Hotels & Resorts•Austin, TX
•Onsite

About The Position

Omni Hotels & Resorts is hiring a full-time Fitness Desk Attendant at Omni Barton Creek Resort & Spa. The role provides front-desk support for fitness facilities and member and guest services, including handling registrations and billing information, assisting with group exercise class registration, maintaining the member lounge and fitness storage areas, and communicating operational issues to supervisors.

Requirements

  • Six months of experience and training in a similar position in the hotel, resort, or guest service industry.
  • Excellent phone skills.
  • Ability to stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
  • Ability to handle moderate weight.

Nice To Haves

  • Some computer experience.
  • MICROS experience.

Responsibilities

  • Know and greet members by name.
  • Register members and guests, entering last name first and first name last, and obtain proper billing information, requests, and gender preference.
  • Know the group exercise class schedule, register members and guests for classes in Mindbody, and process guest and member guest fees.
  • Restock and maintain fruit, condiments, and coffee in the member lounge, keeping the area clean and organized.
  • Help keep all fitness storage spaces clean and organized.
  • Review the communication logbook at the start of each shift.
  • Record information about member and guest issues, housekeeping, engineering, pools, hot tubs, and steam rooms for the shift supervisor or manager.
  • Complete and initial all opening and closing checklists and submit them to the shift supervisor or manager.
  • Know the current hours of operation for Fitness, Spa Salon, Kid's Club, Spa Shop, Coffee Market, Aquatics, Tennis, and Pool Cabana.
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