FITNESS CENTER DESK ATTENDANT

COUNTRY CLUB OF LANDFALL • Wilmington, NC

1d • Onsite

About The Position

Country Club of Landfall is seeking a reliable, proactive, and friendly Fitness Center Desk Attendant to provide professional service to members, their families, and guests at its Sports Center. The Sports Center includes racket courts, a fitness center, a pool, and other recreational facilities. The attendant supports daily front desk operations, member services, facility cleanliness, and seasonal pool check-in. The stated shift is Monday through Friday, 9:00 a.m. to 4:00 p.m., with weekend and holiday availability needed when required.

Requirements

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with computers, scheduling software, and payment processing systems.
• Ability to work in a fast-paced environment and handle member inquiries professionally.
• Availability for early mornings, evenings, weekends, and holidays as needed.
• Ability to lift at least 40 pounds.
• Red Cross CPR/AED/First Aid certification, or willingness to obtain certification within 90 days of employment.

Nice To Haves

• Customer service experience.
• Prior gym experience or basic knowledge of fitness.

Responsibilities

• Greet and welcome members and guests in a friendly, professional manner.
• Assist members with check-ins, group exercise class bookings, and general inquiries.
• Answer phone calls and respond to emails about reservations, schedules, and Sports Center services.
• Clean, organize, and stock the front desk area, lobby, workout rooms, locker rooms, and gym; tasks include washing, drying, and folding towels, refilling water bottles at water stations, and replenishing sanitizing wipes.
• Process payments, manage memberships in MindBody, and track attendance.
• Coordinate with and assist instructors, trainers, and other staff to support smooth operations.
• Address member concerns and escalate issues when necessary.
• Provide information about club programs, classes, and special events.
• Assist with gym cleanliness.
• Assist with pool check-in during the season, May through September.

Benefits

• Complimentary golf based on a specified employee access schedule.
• Scholarship reimbursement opportunity.
• Employee discounts on food, beverages, and merchandise.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED