Fitness Center Attendant

Martis Camp • Truckee, CA

5d • $24 - $24 • Onsite

About The Position

Martis Camp is seeking professional, hospitality-driven Fitness Center Attendants to work seasonally as key members of the Fitness Team. The role helps create a welcoming, organized, and elevated experience for Members and guests, and works closely with the Fitness Director, Fitness Coordinator, and instructors while collaborating across departments. The ideal candidate has a positive, proactive mindset, strong attention to detail, a passion for fitness and wellness, and 2–3 years of hospitality or customer service experience. The seasonal opportunity may lead to future-season work, including a full-time, year-round position.

Attendants welcome and assist Members, maintain the Fitness Center and surrounding wellness areas, manage reservations and Member communications, support fitness classes, process purchases, and uphold facility policies and safety procedures. The position includes physical work such as arranging furniture and equipment, maintaining spaces, and lifting items up to 50 pounds. The schedule is flexible and may include evenings, weekends, holidays, and seasonal peak periods.

Requirements

• Minimum 2–3 years of hospitality, customer service, and/or fitness experience is specified in the position summary.
• Must be at least 18 years old.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and seasonal peak periods; Saturday and Sunday work is required during holiday seasons and summer.
• Ability to lift and move equipment and supplies up to 50 pounds, including patio furniture.
• Ability to work outside to help set up fitness classes or other events.
• Ability to stand and sit for extended periods and perform tasks involving bending, stooping, kneeling, twisting, crouching, climbing, reaching, carrying, walking, pushing, pulling, lifting, and grasping.
• Excellent guest service, interpersonal, and communication skills.
• Strong organizational skills and attention to detail; ability to manage multiple tasks and provide efficient administrative support.
• Ability to handle reservations, Member transactions, phone calls, and email communications.
• Ability to work independently or as part of a team, prioritize responsibilities, and remain calm in a fast-paced environment.
• Ability to respond effectively in emergencies and maintain confidentiality regarding Member and Club information.
• Basic knowledge of fitness center operations, hospitality standards, customer service, fitness equipment, facility safety, and emergency response protocols.
• Familiarity with reservation, POS, and basic computer systems.
• CPR/AED certification must be maintained; training may be provided if needed.

Nice To Haves

• 2–3 years of hospitality, customer service, and/or fitness experience in high-end gyms, hotels, resorts, or private clubs is preferred.
• Current CPR and AED certification.

Responsibilities

• Greet Members and guests warmly, learn and use Member names when possible, answer questions, anticipate needs, and build positive relationships.
• Keep the Fitness Center clean, organized, and welcoming; inspect fitness areas, studios, locker room support spaces, and pool deck areas; and restock supplies.
• Prepare and maintain the pool deck and surrounding wellness areas, including arranging furniture and equipment, monitoring cleanliness, and stocking amenities.
• Manage class, personal training, and wellness reservations using the Club’s scheduling software, including creating, modifying, and canceling reservations and assisting with booking inquiries.
• Provide accurate information about programs, schedules, policies, and services, and deliver personalized hospitality aligned with Club service standards.
• Answer phone calls and emails professionally and promptly, address Member requests, relay information to team members, and provide administrative support to Fitness leadership and instructors.
• Process Member purchases and charges through the POS system, ensuring accurate transactions in accordance with Club procedures.
• Prepare fitness spaces for classes and events by setting up mats, equipment, and furnishings; sanitize, organize, and return equipment after use.
• Communicate and uphold Fitness Center policies and facility guidelines, monitor usage, and address concerns tactfully.
• Monitor safety, respond appropriately to emergencies, maintain CPR/AED certification, follow emergency procedures, and promptly report safety, incident, or equipment concerns.

Benefits

• One complimentary employee meal per day.
• Martis Camp gear or uniforms may be provided when required for the position.
• Scholarship opportunities.
• Retail, spa, and golf shop discounts.
• Ambassador recognition activities and events.
• Free Ambassador fitness, golf, and tennis clinics when available.
• Work Tango recognition and incentive programs.
• Other rewards and benefits as listed in the most recent Ambassador Handbook, subject to change.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed