Health & Fitness Center Attendant

Northeast College of Health Sciences•Seneca Falls, NY
•Onsite

About The Position

The Health & Fitness Center Attendant supports the daily operation, cleanliness, safety, and customer experience of the Health & Fitness Center. Attendants may be assigned to the front desk, fitness areas, gymnasium, recreational spaces, or other facility responsibilities according to operational needs. This is an active facility-support position requiring employees to remain engaged throughout their shifts by assisting patrons, monitoring facility spaces, maintaining equipment and common areas, and completing operational tasks. Part-time schedules are based on facility operating hours and operational needs and may include early mornings, afternoons, evenings, weekends, programs, and special events. Employees may be assigned to different areas during a shift and are expected to assist throughout the facility as needed.

Requirements

  • Dependable, attentive, and able to remain actively engaged throughout the work shift.
  • Strong customer-service and interpersonal skills.
  • Ability to communicate clearly and professionally with students, employees, members, guests, and coworkers.
  • Ability to follow procedures, enforce facility rules appropriately, and seek supervisor assistance when needed.
  • Ability to regularly walk throughout the facility, perform light cleaning duties, and move or reposition recreational equipment as needed.

Nice To Haves

  • CPR/AED certification.
  • First Aid certification.

Responsibilities

  • Monitor the facility entrance and provide access to authorized students, employees, members, and guests according to Center procedures.
  • Provide helpful customer service and answer questions about facility hours, memberships, programs, classes, activities, and Center policies.
  • Stay aware of scheduled activities, programs, classes, and events throughout the facility.
  • Conduct regular walkthroughs to monitor safety, cleanliness, equipment condition, member activity, and compliance with facility rules.
  • Monitor fitness and recreational areas to ensure equipment is used appropriately, returned to its proper location, and does not interfere with other activities or facility users.
  • Clean and disinfect fitness equipment, machines, and frequently used surfaces throughout the shift, supplementing member cleaning as needed.
  • Assist with recreational activities by explaining basic rules, court setup, equipment use, and appropriate use of shared spaces.
  • Maintain orderly fitness, gymnasium, court, lobby, and common areas, addressing minor cleanup and organization needs.
  • Assist with facility information displays, bulletin boards, program materials, printing, signage, class schedules, and other administrative or operational tasks.
  • Set up and break down equipment and spaces for programs, student activities, recreational use, and events.
  • Immediately report safety concerns, equipment damage, facility issues, incidents, or customer concerns to the Shift Supervisor or Operations Manager.
  • Follow Health & Fitness Center policies, emergency procedures, and staff direction.
  • Perform other duties as assigned.
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