Fitness Center Attendant

Marriott•Naples, FL

About The Position

The Fitness Center Attendant encourages, recruits, registers, and schedules guests to participate in recreation activities and promotes a fun, relaxing atmosphere. The attendant informs guests about recreation facilities and activities, promotes facility safety rules, observes activity, and responds to emergencies according to local procedures. The role includes recognizing when guests may be unable to participate safely and informing a supervisor or manager, as well as cleaning and maintaining recreation equipment and supplies. The attendant reports accidents, injuries, and unsafe conditions; completes required safety training and certifications; and follows company policies and procedures. The position also involves welcoming guests, addressing service needs, assisting individuals with disabilities, communicating professionally, supporting team goals, processing payments, and meeting quality standards. Work may involve using computers and point-of-sale systems and performing the physical activities described in the posting. Other reasonable duties may be requested.

Requirements

CPR Certification.
First Aid Certification.
Recreation Equipment certification or qualification, as stated in the posting.
Any certification or training required by local and state agencies.
High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is listed as preferred; no supervisory experience is listed as preferred.
Ability to perform the described physical activities, including standing, sitting, or walking for extended periods; moving objects up to 25 pounds without assistance and objects over 50 pounds with assistance; manipulating objects; navigating confined, elevated, uneven, slippery, or sloped spaces and stairs or ramps; and reaching, bending, twisting, pulling, or stooping.

Nice To Haves

High school diploma or G.E.D. equivalent.
No related work experience is required as a preferred qualification.
No supervisory experience is required as a preferred qualification.

Responsibilities

Encourage, recruit, register, and schedule guests for recreation activities.
Promote a fun and relaxing atmosphere and provide guests with information about recreation facilities and activities.
Promote facility rules and regulations intended to ensure guest and member safety.
Observe recreational activities and respond to emergencies according to local operating procedures.
Identify situations in which guests may be unable to participate safely and inform a supervisor or manager.
Clean and maintain recreational equipment and supplies.
Report accidents, injuries, and unsafe work conditions to a manager, and complete safety training and certifications.
Follow company policies and procedures; maintain a clean and professional uniform and appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, including answering telephones with appropriate etiquette.
Develop positive working relationships and support the team in reaching common goals.
Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
Comply with quality assurance expectations and standards.
Read and visually verify information; inspect tools, equipment, and machines for defects.
Enter and locate work-related information using computers and/or point-of-sale systems.
Perform other reasonable job duties as requested.