Fitness Consultant - Capitol Hill - Part Time

Balance Gym•Washington, DC

10d•$18 - $20•Onsite

About The Position

Fitness Consultants at Balance Gym manage front-of-house operations at the front desk and help grow the gym’s membership base through sales. The role is suited to personable, charismatic people who are passionate about fitness, enjoy connecting with others, and are interested in customer service and sales. Fitness Consultants are responsible for meeting and exceeding club sales indicators, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels. The position is part-time at Balance Gym’s Capitol Hill location in Washington, DC. The listed hourly salary range is $18.00–$20.00. The role reports to the Membership Director and General Manager and is classified as hourly, non-exempt. The job posting is also provided in Spanish.

Requirements

Excellent communication and interpersonal skills.
Ability to learn and use computers and MotionSoft software.
Excellent multitasking skills.
Comprehensive understanding of the fitness industry.
Active CPR, First Aid, and AED certifications; these can be scheduled upon hire.

Nice To Haves

Sales experience in the fitness industry.
Experience in a health club or the hospitality industry.
A college degree; preferred but not required.
Continuing education in fitness.

Responsibilities

Manage front-of-house responsibilities during the shift, working with the Membership Director, Assistant General Manager, and General Manager to create a welcoming and responsive gym environment.
Keep the lobby and front desk organized and clean, following the daily cleaning checklist before, during, and after the shift.
Process point-of-sale transactions accurately; answer phones and take messages; and promptly and enthusiastically greet members and guests.
Respond promptly to member requests, inquiries, and concerns.
Represent Balance Gym’s culture and brand.
Sell gym memberships using company-provided leads and personal outreach.
Follow up with company-provided and personal-network leads using proper procedures.
Conduct gym tours and explain equipment, classes, and programs knowledgeably.
Make telephone calls and handle telephone inquiries.
Maintain accurate records using Balance Gym sales systems and software.
Learn Balance Gym’s history and programs and educate others about them.
Establish and maintain referral programs.
Promote fitness and gym membership as part of a healthy lifestyle.
Work closely and effectively with a team.
Connect with corporate clients and develop corporate leads.
Perform other duties as assigned.