Fitness Coach - Druid Hill

The Y in Central Maryland•Baltimore, MD

7d•$16 - $16

About The Position

The Fitness Coach delivers excellent service to members, guests, and program participants at the Y in Central Maryland. Under the supervision of the Fitness Director or another assigned associate, the coach engages with people in the fitness center, conducts fitness appointments, supports general member use and member services or events, and helps maintain a safe environment. The role includes coaching and encouraging members toward their wellness goals, helping them establish good workout habits, and making equipment accessible to all members. The Fitness Coach promotes a clean, safe, and professional environment; monitors and inspects equipment; and helps uphold Y policies, guidelines, and best practices through positive interactions. The position also calls for handling concerns and unusual situations constructively, communicating operating challenges to appropriate leaders, participating in assigned meetings, and communicating the Y’s mission and objectives to the community. Associates must follow the YCM Code of Conduct and the Code of Conduct with Youth, including completing child abuse prevention training and reporting suspected mistreatment as required.

Requirements

Ability to work with a diverse population of all ages, genders, and sexual orientations.
Adherence to the YCM Code of Conduct and Code of Conduct with Youth, including child abuse prevention training and applicable reporting requirements.

Responsibilities

Arrive in uniform at least ten minutes before the assigned shift to receive communications and instructions.
Provide excellent service to members, guests, and program participants in person, by phone, and by email.
Build meaningful relationships through positive, solution-oriented interactions.
Circulate regularly through fitness centers to greet, interact with, and support members, including enforcing guidelines and policies and offering assistance or encouragement.
Conduct engaging, high-quality fitness appointments to educate members and help them establish good workout habits.
Make equipment accessible to all members.
Coach and encourage members to meet their wellness goals.
Monitor, clean, and regularly inspect equipment, reporting challenges or concerns.
Adhere to and enforce Y policies, guidelines, rules, and best practices through positive interactions.
Help handle conflicts, concerns, member frustrations, and unusual center situations; inform appropriate leaders of operating challenges or conflicts.
Promote quality experiences and engagement in programs, services, and activities.
Maintain a professional image and a clean, safe environment.
Attend and actively participate in assigned meetings.
Incorporate the YMCA character values of Caring, Honesty, Respect, and Responsibility, and follow the YCM Code of Conduct.
Communicate the Y mission and objectives to the community.
Follow the Code of Conduct with Youth, complete child abuse prevention training, and report suspected mistreatment as required.
Assist in other areas as assigned.