Full Time Fitness Ambassador

Planet Fitness • Peebles, OH

3d • Onsite

About The Position

The Fitness Ambassador is an entry-level trainer who creates a welcoming, inclusive environment and enhances members’ experiences through customer service and active fitness-floor engagement. The role involves greeting and assisting members, providing encouragement and basic guidance, promoting club programs, and helping maintain a clean, safe, and motivating club. No prior fitness background is required, and training is provided. The position is based at the North Adams club and is scheduled Monday through Friday, 7 a.m. to 2 p.m. Pay starts at $15 per hour, with an increase upon certification and further tenure-based increases. Employees must complete NCSF fitness certification and manufacturer-specific equipment training within 90 days of hire.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Strong interpersonal and communication skills.
• Reliability, punctuality, and ability to work independently.
• Passion for fitness and helping others, and willingness to learn basic training techniques.
• Must complete NCSF fitness training certification and manufacturer-specific equipment training within 90 days of hire.
• Ability to perform and demonstrate a wide range of strength, cardio, and flexibility exercises.
• Ability to stand and walk for extended periods, often 4–8 hours per shift, while engaging with members.
• Ability to lift, move, and safely adjust fitness equipment weighing up to 50 pounds.

Nice To Haves

• Prior experience in customer service, hospitality, or fitness.
• Fitness certification is encouraged; Level 2 Fitness Ambassador status requires certification from NCSF or another nationally accredited organization.

Responsibilities

• Greet members enthusiastically and professionally and foster a welcoming, inclusive environment.
• Maintain a visible, approachable presence on the fitness floor and build rapport with members.
• Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App.
• Orient new members to basic workout routines and equipment use.
• Assist members with equipment use and safe exercise techniques.
• Encourage members and support positive workout experiences and member retention.
• Promote club programs, personal training services, events, and other club offerings.
• Assist with member check-ins, club tours, information calls, account inquiries, and membership updates.
• Clean and sanitize equipment, locker rooms, and high-touch areas.
• Perform light maintenance checks, such as changing pads, tightening screws, nuts, and bolts, and lubricating rods; report issues promptly.
• Maintain a safe, organized, and visually appealing club environment.

Benefits

• Paid time off for all employees.
• 401(k) retirement fund with employer match up to 4%.
• Health insurance options, including health, dental, vision, and family life insurance.
• Basic life insurance and short-term disability, 100% company paid.
• Employee Assistance Program.
• Free employee Black Card Membership.
• Growth opportunities and pathways to trainer, club management, or leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED