Fiscal Assistant/Technician, Accounts Receivable

Central Arizona College • Central Arizona College- Signal Peak Campus - Coolidge, AZ

9d

About The Position

Performs accounts receivable functions for Central Arizona College campuses and District Business Services, including cashiering, accounts receivable, and mailroom services. Provides customer service to students, community members, and staff while communicating with internal departments and external agencies. The role manages student account balances and ledger corrections, payment plans, credit balances, third-party invoices, and requests involving BankMobile disbursements, refunds, and stipends. The position level—Fiscal Assistant or Fiscal Technician—is determined based on experience.

Requirements

• Fiscal Assistant: High school diploma, GED, or equivalent.
• Fiscal Assistant: Two years of related experience.
• Fiscal Technician: Associate’s degree and two years of related experience, or four years of related experience in lieu of the educational requirement.
• Knowledge of general accounts receivable principles and practices and preparation of standard or periodic financial reports.
• Knowledge of federal, state, and local laws, rules, and regulations pertaining to financial reports and records.
• Knowledge of budget or account processes, policies, and procedures concerning fiscal control and processing operations.
• Skill in mathematical calculations and maintaining financial transaction records to verify accuracy, match documentation, code accounts, prepare forms, post transactions, reconcile balances, and generate reports.
• Skill in operating computer accounting systems, word processing applications, spreadsheets, and database tools.
• Skill in interacting with a culturally diverse population, College administrators, faculty, staff, students, and the public.
• Verbal and written communication skills, including the ability to provide information and training to staff, students, or the public.
• Ability to work independently or as part of a team and apply workflow processes to meet fiscal-cycle deadlines.
• Ability to analyze situations, develop solutions, and make independent decisions based on established guidelines.
• Successful completion of a standard-level background verification is required as a condition of employment.

Responsibilities

• Analyze student account ledgers, process credit balances for students or external agencies, and generate credit balance reports.
• Make manual corrections to student ledgers for billing issues involving activity such as billing-method, grade, or program changes.
• Handle BankMobile returns, including funds returned to the College because checks were not cashed within the required period or were returned to BankMobile.
• Create invoices for customers and agencies.
• Process payments in person and over the phone.
• Modify payment plans manually each month or when Financial Aid posts to a student ledger; troubleshoot payment plan setups, including coordinating with Financial Aid to create an academic year when needed.
• Review student FAFSA materials and related SAP documents, collect items, and verify their accuracy before sending them to processors.
• Address third-party billing and create and maintain invoices for non-student services and student tuition and fee billings to agencies.
• Respond to student and third-party phone calls, messages, and email requests.
• Process mail and packages through USPS, UPS, FedEx, and courier services.
• Issue keys and keep track of them.
• Respond to WIG, a College initiative, and help ensure students understand their financial responsibility before the semester ends and have access to resources to address it.
• Perform other duties commensurate with the position’s functions and level or as assigned.

Benefits

• For full-time employees, membership in the Arizona State Retirement System (ASRS) with mandatory employee contributions and a matching employer contribution; the stated 2024–25 fiscal year contribution rate is 12.27%, subject to change.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED