Accounts Receivable Assistant

Care One•East Longmeadow, MA
•$19 - $24•Onsite

About The Position

The Accounts Receivable Clerk will be responsible for processing all cash payments received daily, researching and resolving unapplied payments, NSF checks, and credit card declines. The role involves accurately inputting payments into Rescot/Accpac, updating monthly spreadsheets with lockbox data, scanning and posting checks, and processing monthly credit card payments. This position also requires providing prompt resolution to customer inquiries, ensuring all payments and batches are posted before the billing cycle close, and applying adjustments to accounts bi-weekly. Additionally, the clerk will perform monthly reconciliation of all cash, assist Staff Account with cash reconciliation to bank statements, and maintain a positive work environment through effective communication with company personnel.

Requirements

  • Prior collection experience.
  • Must be able to maintain high customer contact relating to delinquent accounts.
  • Must be able to multi-task, and have excellent follow-up and organizational skills.
  • Proficient in MS Excel and Word.
  • 1 year of experience Medical Billing
  • Excellent Verbal Communication and Customer Service Skills
  • Experience with Medical billing, some knowledge with Medicaid and Medicare Billing as well as second insurance.

Responsibilities

  • Process all cash payments received, in priority order, on a daily basis at the direction of management
  • Researching and resolving unapplied payments, NSF checks and credit card declines
  • Input all payments efficiently and accurately into Rescot/Accpac
  • Update the monthly spreadsheet with lockbox data –all sites
  • Scan and post any checks received to our office thru the bank scanner and adds to scan folder
  • On a monthly basis, process and posts all monthly credit card payments all sites(recurring and single payments)
  • Provide prompt resolution to customer inquiries by providing appropriate and accurate information
  • Ensure all payments and batches are posted prior to the billing cycle close for all sites (excluding PA & DSP)
  • On a bi-weekly basis, review and apply all adjustments to accounts in Rescot and ACCPAC
  • Perform monthly reconciliation of all cash, complete with lockbox totals and cash receipt journals
  • On a monthly basis, assist Staff Account with cash reconciliation to bank statements
  • Maintains and fosters positive work environment
  • Communicates effectively with all company personnel.

Benefits

  • Comprehensive Healthcare Benefits
  • Multiple Medical Plans
  • Including Pharmacy
  • Including Teladoc
  • Multiple Dental Plans
  • Vision Plan
  • Health Savings Account (eligibility restrictions apply)
  • Flexible Spending Accounts
  • Voluntary Life and AD&D
  • Short-Term and Long-Term Disability Plans
  • Hospital Indemnity Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Whole Life Insurance
  • Medicare Employee Assistance
  • Legal Plan
  • Commuter Benefits
  • 401k Retirement Plan
  • Employee Assistance Program (available to all employees)
  • Paid Time Off
  • Vacation
  • Sick Plans in accordance with state laws
  • Opportunities to advance and grow your career
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