Accounts Receivable Assistant

CareOne•East Longmeadow, MA

3d•Onsite

About The Position

The Accounts Receivable Clerk will be responsible for processing all cash payments, researching and resolving unapplied payments, NSF checks, and credit card declines. This role involves efficiently and accurately inputting payment data, updating spreadsheets with lockbox data, and scanning/posting checks. The clerk will also process monthly credit card payments, resolve customer inquiries, and ensure timely posting of payments before the billing cycle close. Additionally, the position requires reviewing and applying bi-weekly adjustments, performing monthly cash reconciliations, and assisting with cash reconciliation to bank statements. The role emphasizes maintaining a positive work environment and effective communication.

Requirements

Prior collection experience.
Must be able to maintain high customer contact relating to delinquent accounts.
Must be able to multi-task, and have excellent follow-up and organizational skills.
Proficient in MS Excel and Word.
1 year of experience Medical Billing
Excellent Verbal Communication and Customer Service Skills
Experience with Medical billing, some knowledge with Medicaid and Medicare Billing as well as second insurance.

Responsibilities

Process all cash payments received, in priority order, on a daily basis at the direction of management
Researching and resolving unapplied payments, NSF checks and credit card declines
Input all payments efficiently and accurately into Rescot/Accpac
Update the monthly spreadsheet with lockbox data –all sites
Scan and post any checks received to our office thru the bank scanner and adds to scan folder
On a monthly basis, process and posts all monthly credit card payments all sites(recurring and single payments)
Provide prompt resolution to customer inquiries by providing appropriate and accurate information
Ensure all payments and batches are posted prior to the billing cycle close for all sites (excluding PA & DSP)
On a bi-weekly basis, review and apply all adjustments to accounts in Rescot and ACCPAC
Perform monthly reconciliation of all cash, complete with lockbox totals and cash receipt journals
On a monthly basis, assist Staff Account with cash reconciliation to bank statements
Maintains and fosters positive work environment
Communicates effectively with all company personnel.