Fiscal Assistant II

Milwaukee County•Milwaukee, WI

3d•$18 - $27•Onsite

About The Position

Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County! Fiscal Assistant II – Child Support Services Department of Health and Human Services Hourly Pay Rate: $17.87 to $26.81 Closing Date: July 7th, 2026, or upon receipt of the first 50 application submissions

Requirements

Must be a current resident of Wisconsin
High School Diploma or GED equivalent
Two (2) years of experience working with high volume of cash handling in a child support or retail setting
Intermediate experience with Microsoft Excel and Word

Nice To Haves

Ability to assist distressed individuals who can be very emotional at times
Working with data base systems such as KIDS, CARES, CSOS and OnBase
Working in a child support setting with a diverse population

Responsibilities

Work with Clerical Assistant 1 to date stamp, open, sort and deliver incoming mail to appropriate units.
Process high volume outgoing mail.
Perform mail runs 3 times per day.
Maintain regularly scheduled correspondence and mail pickup from all floors within the service area.
Assist visitors, generate/explain routine payment histories; refer in-depth inquiries to Case Managers, Paralegals, Enforcement and Legal Staff.
Verify completeness of motion papers and other legal documents presented by the general public.
Maintain waiting room area and replenish form supply.
Accept cash and checks issued in payment of child support or fees.
Use cash register to issue receipts.
Verify accuracy of payment instruments.
Validate large bills to avoid acceptance of counterfeit tender.
Refer large payments, refund requests and problems to management.
Act as backup to the front desk DHHS System Navigators, filling in for breaks and paid time off.
To perform all other duties as may be assigned, including, but not limited to, breaks, lunch, and vacation coverage, and special projects.