Firearms Specialist- Full time
About The Position
The Firearms Specialist is the in-store expert for firearms and ammunition sales. This role serves customers by connecting with them, assessing their needs, recommending products, and encouraging sales. The specialist educates customers about firearm functionality and safe use, completes required paperwork, and helps customers find or order products. The role also involves operating the Point of Sale and DNR licensing systems, supporting sporting goods electronics sales, building planograms, receiving merchandise, and following return and service policies. The specialist must help ensure compliance with applicable laws and company policies for the handling and inventory of firearms, protect the store’s FFL, and promote the customer loyalty program, credit card, and other company initiatives.
Requirements
- Ability to work a flexible schedule, including days, nights, weekends, and holidays.
- Must be at least 18 years old to handle or sell firearms.
- Must be legally able to possess a firearm under the Gun Control Act, 18 USC 922(g).
- Must pass a background check.
- Must be trained on firearm sales and safety.
- Must comply with applicable state, federal, and local laws and regulations regarding the sale, storage, and safe handling of firearms.
Nice To Haves
- High school diploma or GED preferred.
- 1–2 years of previous firearm sales or related experience preferred.
Responsibilities
- Educate customers on firearm functionality, including breaking down firearms and explaining how their parts function and work together.
- Teach and train customers to use firearms safely.
- Communicate in a politically neutral manner with customers.
- Complete all local, state, and federal paperwork required for firearm sales.
- Help customers find and order products.
- Understand and operate the Point of Sale and DNR licensing systems.
- Apply knowledge of sporting goods electronics, including GPS units, fish locators, and electronic navigational charts.
- Build planograms in Sport & Outdoor and understand the flow of the retail floor to help meet customer needs.
- Receive merchandise and understand return and service policies.
- Ensure federal, state, and local compliance to protect the store’s FFL, and follow company policy for firearm handling and inventory.
- Promote the Fleet Farm customer loyalty program, credit card, and other company initiatives.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
