Firearms Specialist

Fleet Farm Careers•Bismarck, ND

3d•Onsite

About The Position

The Firearms Specialist is the in-store subject matter expert for firearms and ammunition sales. The role serves customers by connecting with them, assessing their needs, recommending products, and encouraging sales. The specialist educates customers about firearm functionality and safe use, assists with product selection and orders, and helps customers navigate related sporting-goods electronics. The role also supports retail-floor merchandising and merchandise receiving while following company policies and all applicable firearm laws and regulations.

Requirements

High school diploma or GED preferred.
Ability to work a flexible schedule, including days, nights, weekends, and holidays.
Must be at least 18 years old to handle or sell firearms.
Must be legally able to possess a firearm under the Gun Control Act, 18 USC 922(g), and pass a background check.
Must complete training on firearms sales and safety.
Must comply with applicable state, federal, and local laws and regulations governing firearm sales, storage, and safe handling.

Nice To Haves

One to two years of previous firearm sales or related experience.
High school diploma or GED.

Responsibilities

Educate customers on firearm functionality, including breaking down firearms and explaining how their parts function together.
Teach and train customers to use firearms safely.
Communicate in a politically neutral manner when working with and speaking to customers.
Complete local, state, and federal paperwork required for firearm sales.
Help customers find and order products.
Use the Point of Sale and DNR licensing systems.
Understand sporting-goods electronics, including GPS units, fish locators, and electronic navigational charts.
Build planograms in Sport & Outdoor and understand the retail-floor layout to help meet customer needs.
Receive merchandise and understand return and service policies.
Ensure federal, state, and local compliance to protect the store’s Federal Firearms License (FFL), and follow company policies for firearm handling and inventory.
Promote the Fleet Farm customer loyalty program, credit card, and other company initiatives.