Firearms Specialist

Fleet Farm Careers•Plymouth, WI
•Onsite

About The Position

The Firearms Specialist is the in-store expert for firearms and ammunition sales. This role serves customers by connecting with them, assessing their needs, recommending products, and encouraging sales. The specialist educates customers about firearm functionality and safe use, assists with product selection and ordering, and supports related sporting goods electronics and retail-floor merchandising. The position also handles required firearm-sale paperwork, operates point-of-sale and DNR licensing systems, receives merchandise, and follows applicable laws and company policies for firearm handling and inventory.

Requirements

  • High school diploma or GED preferred.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Must be at least 18 years old to handle or sell firearms.
  • Must be legally able to possess a firearm under the Gun Control Act, 18 USC 922(g), and pass a background check.
  • Must complete firearms sales and safety training and comply with applicable state, federal, and local laws and regulations for firearm sales, storage, and safe handling.

Nice To Haves

  • One to two years of previous firearm sales or related experience.

Responsibilities

  • Educate customers on firearm functionality, including breaking down firearms and explaining how their parts work together.
  • Teach and train customers to use firearms safely.
  • Communicate in a politically neutral manner when working and conversing with customers.
  • Complete all local, state, and federal paperwork required for firearm sales.
  • Help customers find and order products.
  • Understand and operate the Point of Sale and DNR licensing systems.
  • Maintain knowledge of sporting goods electronics, including GPS units, fish locators, and electronic navigational charts.
  • Build planograms in Sport & Outdoor and understand the retail-floor layout to help meet customer needs.
  • Receive merchandise and understand return and service policies.
  • Ensure federal, state, and local compliance to protect the store’s FFL and follow company policies for firearm handling and inventory.
  • Promote the Fleet Farm customer loyalty program, credit card, and other company initiatives.
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