Firearms Specialist
About The Position
The Firearms Specialist is the in-store subject matter expert for firearms and ammunition sales. The role serves customers by building rapport, assessing their needs, recommending products, and encouraging sales. The specialist educates customers about firearm functionality and safe use, helps customers find and order products, and supports related sporting goods electronics. The position also handles required firearm-sale paperwork, operates the Point of Sale and DNR licensing systems, supports retail-floor merchandising, receives merchandise, and follows applicable policies and regulations for firearm handling and inventory.
Requirements
- Team members who handle or sell firearms must be at least 18 years old.
- Must be legally able to possess a firearm under the Gun Control Act, 18 USC 922(g).
- Must pass a background check.
- Must complete training on firearm sales and safety.
- Must comply with applicable state, federal, and local laws and regulations concerning firearm sales, storage, and safe handling.
- Ability to work a flexible schedule, including days, nights, weekends, and holidays.
Nice To Haves
- High school diploma or GED preferred.
- 1–2 years of previous firearm sales or related experience preferred.
Responsibilities
- Educate customers on firearm functionality, including breaking down firearms and explaining how their parts work together.
- Teach and train customers in the safe use of firearms.
- Communicate in a politically neutral manner when working and conversing with customers.
- Complete local, state, and federal paperwork required for firearm sales.
- Assist customers with finding and ordering products.
- Understand and operate the Point of Sale and DNR licensing systems.
- Provide knowledge of sporting goods electronics, including GPS units, fish locators, and electronic navigational charts.
- Build planograms in Sport & Outdoor and understand retail-floor flow to help meet customer needs.
- Receive merchandise and understand return and service policies.
- Ensure federal, state, and local compliance to protect the store’s FFL and follow company policy for firearm handling and inventory.
- Promote the Fleet Farm customer loyalty program, credit card, and other company initiatives.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
