Firearms Specialist and Sales

EZCORP • San Antonio, TX

1d • Onsite

About The Position

EZCORP is hiring a Firearms Specialist to manage the firearms department at its EZPawn store in San Antonio, Texas. The role involves buying, selling, and making loans on firearms to drive department profitability while providing excellent customer service. The specialist manages firearms and accessories, evaluates firearms offered as collateral, and handles merchandising, pricing, inventory controls, and compliance responsibilities. This includes completing Form 4473 when applicable, following ATF guidelines and other federal and state requirements, and helping maintain the store’s Federal Firearms License (FFL) in good standing. The specialist also builds respectful customer relationships and trains Team Members in safe firearm handling and transactions.

The ideal candidate has broad firearms knowledge and extensive handling experience, including familiarity with long guns and pistols. Relevant experience may come from retail, hunting, or firearm collecting. Candidates should be organized, detail-oriented, engaging, and skilled in negotiation, communication, customer service, time management, and prioritization.

The position offers a structured career path and a fast-paced work environment. EZCORP describes its full-time benefits as including free health insurance, competitive wages, uncapped monthly bonus potential, 401(k) with company match, paid time off, holiday pay, and a store discount. No-cost medical insurance for the Team Member is available when selecting the BlueCross BlueShield EPO plan.

Requirements

• High school diploma or GED.
• At least 1 year of customer service or sales experience and firearms experience.
• Firearms knowledge and extensive gun-handling experience, including familiarity with long guns and pistols.
• Knowledge of federal and state firearms regulations.
• Ability to pass a criminal and ATF background check and a drug test.
• Engaging personality, strong negotiation skills, and ability to understand and manage customer needs.
• Strong organization, attention to detail, judgment, time management, and prioritization skills.
• Excellent communication and interpersonal skills and ability to build ongoing customer relationships.

Nice To Haves

• Experience with Form 4473.
• Sales background.
• Bilingual ability.

Responsibilities

• Manage all aspects of the firearms department, including buying, selling, and making loans on firearms.
• Evaluate the value of firearms presented as collateral.
• Manage firearms and firearm accessories, including merchandising, pricing, inventory controls, and evaluation.
• Follow firearm compliance requirements, including applicable certifications, gun book requirements, Form 4473, NICS, and other federal or state agency forms.
• Complete Form 4473 when applicable and help ensure the store’s FFL status remains in good standing.
• Meet or exceed financial targets for the firearms department.
• Build meaningful and respectful relationships with customers.
• Train Team Members in proper firearm handling and firearm transactions.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free health insurance for full-time Team Members; no-cost Team Member medical insurance is available with the BlueCross BlueShield EPO plan.
• Competitive wages.
• Uncapped monthly bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Structured career path and development opportunities.
• Great working hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED