Firearms Specialist

Fleet Farm Careers•Green Bay, WI

3d•Onsite

About The Position

The Firearms Specialist is the in-store expert for firearms and ammunition sales. The role serves customers by understanding their needs, recommending products, assisting with purchases and orders, and promoting sales. The specialist educates customers about firearm functionality and safe use, completes required sales paperwork, and helps maintain compliance with applicable laws and company policies. The position also supports sporting goods electronics, retail-floor presentation, merchandise receiving, and company customer loyalty and credit initiatives.

Requirements

High school diploma or GED preferred.
Ability to work a flexible schedule, including days, nights, weekends, and holidays.
Must be at least 18 years old to handle or sell firearms.
Must be able to possess a firearm under the Gun Control Act, 18 USC 922(g).
Must pass a background check.
Must complete training on firearms sales and safety.
Must comply with applicable state, federal, and local laws and regulations for firearm sales, storage, and safe handling.

Nice To Haves

One to two years of previous firearm sales or related experience.
High school diploma or GED.

Responsibilities

Educate customers about firearm functionality, including firearm parts and how they work together.
Teach and train customers to use firearms safely.
Communicate in a politically neutral manner with customers.
Complete local, state, and federal paperwork required for firearm sales.
Help customers find and order products.
Use the Point of Sale and DNR licensing systems.
Apply knowledge of sporting goods electronics, including GPS units, fish locators, and electronic navigational charts.
Build planograms in Sport & Outdoor and understand retail-floor flow to help meet customer needs.
Receive merchandise and understand return and service policies.
Ensure federal, state, and local compliance to protect the store’s FFL and follow company policies for firearm handling and inventory.
Promote the Fleet Farm customer loyalty program, credit card, and other company initiatives.