Firearms Specialist

Fleet Farm Careers•Fond du Lac, WI

9d•Onsite

About The Position

The Firearms Specialist is the in-store expert for firearms and ammunition sales. The role serves customers by connecting with them, assessing their needs, recommending products, and encouraging sales. The specialist educates customers about firearm functionality and safe use, processes required paperwork, assists with product selection and ordering, and supports related sporting-goods operations. The role is responsible for following applicable laws and company policies for firearm sales, storage, handling, and inventory to protect the store’s Federal Firearms License (FFL).

Requirements

Must be at least 18 years old to handle or sell firearms.
Must be able to possess a firearm under the Gun Control Act, 18 USC 922(g).
Must pass a background check.
Must complete training on firearms sales and safety.
Must comply with applicable state, federal, and local laws and regulations for firearm sales, storage, and safe handling.
Ability to work a flexible schedule, including days, nights, weekends, and holidays.

Nice To Haves

High school diploma or GED preferred.
1–2 years of previous firearm sales or related experience preferred.
Solid knowledge of and passion for firearms.

Responsibilities

Educate customers on firearm functionality, including breaking down firearms and explaining how their parts work together.
Teach and train customers in the safe use of firearms.
Communicate politically neutrally with customers.
Complete local, state, and federal paperwork required for firearm sales.
Help customers find and order products.
Understand and operate the Point of Sale and DNR licensing systems.
Maintain knowledge of sporting-goods electronics, including GPS units, fish locators, and electronic navigational charts.
Build planograms in Sport & Outdoor and understand the retail-floor flow to help meet customer needs.
Receive merchandise and understand return and service policies.
Ensure federal, state, and local compliance and follow company policies for firearm handling and inventory to protect the store’s FFL.
Promote the Fleet Farm customer loyalty program, credit card, and other company initiatives.