Firearms Sales Associate Full Time

Bass Pro Shops•Sun Prairie, WI

About The Position

The Firearms Sales Associate is responsible for firearms counter sales and customer service, as well as floor and counter sales of other hunting merchandise. The role involves greeting customers promptly and in a friendly manner, handling merchandise with care, and providing customers with information, assistance, and direction. The associate supports a productive shopping experience by understanding customer needs, recommending products, and promoting programs such as CLUB membership, VOC, and in-store pickup. The position also includes accurately completing Form 4473, maintaining and replenishing merchandise, keeping current on product knowledge and advertised sales, and maintaining a clean and well-stocked work area. Duties are performed under general supervision using established procedures, with occasional independent judgment and recommendations about work procedures, policies, and practices. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • 0–2 years of retail experience.
  • Must be at least 21 years of age.
  • Knowledge of firearms and ammunition.
  • Knowledge of ATF federal and state regulations.
  • Customer service and sales experience or ability related to firearms and ammunition.
  • Knowledge of GCA.
  • Ability to merchandise and stock merchandise.

Responsibilities

  • Provide friendly, prompt customer service and support a pleasant, productive shopping experience.
  • Identify and evaluate customer needs and recommend suitable products.
  • Promote programs including CLUB membership, VOC, and in-store pickup.
  • Complete Form 4473 thoroughly and accurately.
  • Demonstrate products to customers.
  • Organize and maintain merchandise at the gun counter and throughout the retail store.
  • Replenish shelves according to merchandising guidelines.
  • Maintain product expertise through ongoing training.
  • Stay informed about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and stocked with supplies.
  • Follow company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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