Firearms Sales Associate

Bass Pro Shops•East Peoria, IL

About The Position

The Sales Outfitter - Firearms maintains counter sales and customer service for firearms, as well as floor and counter sales of other hunting merchandise. The role involves greeting and acknowledging customers promptly and in a friendly manner, handling merchandise carefully, and providing customers with information, assistance, and direction. The associate supports a productive shopping experience by helping customers make informed buying decisions and providing a legendary customer experience. They maintain firearms merchandise and the sales area, keep product knowledge current, and follow company policies and procedures. The position works under general supervision and uses established procedures, with occasional independent judgment to complete assignments and recommendations to work procedures, policies, and practices.

Requirements

  • High school diploma or equivalent.
  • 0–2 years of retail experience.
  • Must be at least 21 years old.
  • Knowledge of firearms and ammunition products.
  • Knowledge of ATF federal and state regulations.
  • Knowledge of firearms and ammunition customer service and sales.
  • Knowledge of GCA.
  • Ability to merchandise and stock merchandise.

Responsibilities

  • Provide friendly, prompt customer service and support a pleasant, productive shopping experience.
  • Identify and evaluate customer needs and make product recommendations.
  • Promote programs including CLUB membership, VOC, and in-store pickup.
  • Ensure ATF Form 4473 paperwork is completed thoroughly and accurately.
  • Demonstrate products to customers.
  • Organize and maintain merchandise at the gun counter and elsewhere in the retail store.
  • Replenish merchandise on shelves according to merchandising guidelines.
  • Maintain product expertise through ongoing product knowledge training.
  • Stay informed about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and stocked with supplies.
  • Follow company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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