Firearms Sales Associate

Bass Pro Shops•Allen, TX

About The Position

The Firearms Sales Associate, also described as Sales Outfitter - Firearms, maintains counter sales and customer service for firearms and supports floor and counter sales of other hunting merchandise. The role helps create a pleasant, productive shopping experience by greeting customers promptly and warmly, handling merchandise carefully, and providing information, assistance, and direction. The associate assists customers with purchasing decisions by identifying and evaluating their needs and making product recommendations. They promote programs such as CLUB membership, VOC, and in-store pickup; ensure ATF Form 4473 paperwork is completed thoroughly and accurately; and develop the ability to demonstrate products. The role also includes maintaining and replenishing merchandise, staying current on product knowledge and advertised sales, supporting seasonal merchandise moves, keeping the work area clean and stocked, and following company policies and procedures. Work is performed under general supervision using established procedures, with occasional independent judgment and opportunities to recommend improvements to work procedures, policies, and practices.

Requirements

High school diploma or equivalent.
Must be 21 years of age or older.
0–2 years of retail experience.
Knowledge of firearms and ammunition.
Knowledge of ATF federal and state regulations.
Knowledge of customer service and sales of firearms and ammunition, including GCA.
Ability to merchandise and stock merchandise.
Ability to stand and/or walk constantly during a shift.
Ability to occasionally use ladders, stairs, ramps, machinery, power tools, motor vehicles, or heavy equipment; work in confined or noisy environments; and perform repetitive motions involving wrists, hands, or fingers.
Ability to move objects up to 20 pounds constantly and occasionally lift or move objects up to 100 pounds or more with a team lift as needed.

Responsibilities

Provide friendly, prompt customer service and support a productive shopping experience.
Identify customers’ needs, recommend suitable products, and promote programs including CLUB membership, VOC, and in-store pickup.
Complete ATF Form 4473 paperwork thoroughly and accurately.
Develop the ability to demonstrate products to customers.
Organize, merchandise, and maintain firearms and other hunting merchandise for sale.
Replenish shelves according to merchandising guidelines.
Maintain product knowledge through ongoing training and stay informed about advertised sales, pricing, and signage.
Assist with seasonal floor merchandise moves.
Keep the work area clean, neat, and stocked with supplies.
Follow company policies and procedures.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental insurance.
Vision insurance.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.