Firearms Sales Associate

Bass Pro Shops • Allen, TX

7d

About The Position

The Sales Outfitter - Firearms maintains counter sales and customer service for firearms, as well as floor and counter sales of other hunting merchandise. The role includes greeting customers promptly and courteously, handling merchandise with care, and providing customers with information, assistance, and direction.

The associate supports a high standard of customer service and a pleasant shopping experience by assessing customer needs, recommending products, promoting programs, and helping customers make purchasing decisions. They maintain accurate firearms transaction paperwork, keep merchandise and the work area organized and stocked, and build product expertise through ongoing training. The position performs duties under general supervision, using established procedures and occasional independent judgment to complete assignments and recommend improvements to work practices.

Requirements

• High school diploma or equivalent.
• Must be 21 years of age or older.
• Knowledge of firearms and ammunition products.
• Knowledge of ATF federal and state regulations.
• Customer service and sales experience with firearms and ammunition.
• Knowledge of GCA.
• Ability to merchandise and stock merchandise.
• Ability to stand and/or walk constantly during the shift.
• Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more with a team lift as needed.

Nice To Haves

• 0–2 years of experience in retail.

Responsibilities

• Provide prompt, friendly customer service and help create a pleasant, productive shopping experience.
• Identify and evaluate customer needs and recommend products based on that assessment.
• Promote programs including CLUB membership, VOC, and in-store pickup.
• Ensure Form 4473 paperwork is completed thoroughly and accurately.
• Demonstrate products to customers.
• Organize and maintain merchandise for sales at the gun counter.
• Replenish shelf products according to merchandising guidelines.
• Maintain product expertise through ongoing product knowledge training.
• Stay informed about advertised sales and maintain pricing and signage.
• Assist with seasonal floor merchandise moves.
• Keep the work area clean, neat, and stocked with supplies.
• Follow company policies and procedures.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED