Firearms Compliance & Sales Associate
About The Position
The Firearms Compliance & Sales Associate reviews firearm transaction paperwork for accuracy and completeness, including ATF Form 4473 and California DOJ/DROS records. The associate understands identification, residency, and supporting-document requirements for firearm purchases and transfers; identifies missing information or discrepancies and works with management to address them; maintains organized records; handles sensitive customer information carefully; and stays current on applicable California and federal firearm requirements and store procedures. The role also provides customer service and assists customers with firearms, ammunition, and accessories. Additional duties include ringing up purchases and handling payments accurately, stocking shelves, maintaining merchandise displays, taking out trash, and assisting with routine cleaning and general store upkeep.
Requirements
- Working knowledge of California and federal firearm purchase and transfer requirements.
- Exceptional attention to detail and accuracy.
- Strong organizational and communication skills.
- Reliability, professionalism, and ability to follow procedures.
- Willingness to ask questions when a requirement or document needs clarification.
- Good communication and interpersonal skills.
- Legally eligible to work in a firearms environment.
- Must be 18 years or older.
Nice To Haves
- Previous firearms retail or compliance experience preferred.
- High school graduate or GED certificate preferred.
- Prior retail or sales experience, preferably in the retail industry.
- Shooting sports knowledge is a plus.
- Prior retail cashier or cash handling experience preferred.
- Previous customer service experience preferred.
Responsibilities
- Review firearm transaction paperwork for accuracy and completeness, including ATF Form 4473 and California DOJ/DROS records.
- Understand identification, residency, and supporting-document requirements for firearm purchases and transfers.
- Identify missing information or discrepancies and work with management to address them.
- Maintain organized records and handle sensitive customer information with care.
- Stay current on applicable California and federal firearm requirements and store procedures.
- Provide friendly, professional customer service.
- Assist customers with firearms, ammunition, and accessories.
- Ring up purchases and handle payments accurately.
- Help stock shelves and maintain merchandise displays.
- Take out trash and assist with routine cleaning and general store upkeep.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
