Sales Associate - Firearms

Bass Pro Shops•Memphis, TN

About The Position

The Sales Outfitter - Firearms maintains counter sales and customer service for firearms, along with floor and counter sales of other hunting merchandise. The role includes greeting and acknowledging customers promptly and in a friendly manner, handling merchandise carefully, and providing customers with information, assistance, and direction. The associate supports a productive shopping experience by helping customers make buying decisions, demonstrating products, and maintaining merchandise and the gun counter area. The position also requires accurate completion of ATF Form 4473 and ongoing product knowledge training.

Requirements

  • High school diploma or equivalent.
  • 0–2 years of retail experience.
  • Must be at least 21 years old.
  • Knowledge of firearms and ammunition products.
  • Knowledge of ATF federal and state regulations.
  • Customer service and sales knowledge related to firearms and ammunition.
  • Knowledge of GCA.
  • Ability to merchandise and stock merchandise.

Responsibilities

  • Provide friendly, prompt customer service and help ensure a pleasant and productive shopping experience.
  • Identify and evaluate customers’ needs and make product recommendations.
  • Promote programs including CLUB membership, VOC, and in-store pickup.
  • Ensure Form 4473 is completed thoroughly and accurately.
  • Demonstrate products to customers.
  • Organize and maintain merchandise for gun-counter sales.
  • Replenish products on shelves according to merchandising guidelines.
  • Maintain product expertise through ongoing training.
  • Stay informed about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and stocked with supplies.
  • Follow company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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