Firearms Sales Associate

Bass Pro Shops•Woodbury, MN

About The Position

The Sales Outfitter - Firearms maintains counter sales and customer service for firearms, along with floor and counter sales of other hunting merchandise. The role involves greeting and acknowledging customers promptly and warmly, handling merchandise with care, and providing customers with information, assistance, and direction. The associate supports a pleasant and productive shopping experience, helps customers make buying decisions, and keeps firearms merchandise organized, stocked, and ready for sale. The position also requires accurate completion of Form 4473, maintaining product knowledge, and following company policies and procedures.

Requirements

  • High school diploma or equivalent.
  • 0–2 years of experience in retail.
  • Must be 21 years of age or older.
  • Knowledge of firearms and ammunition.
  • Knowledge of ATF federal and state regulations.
  • Knowledge of customer service and sales of firearms and ammunition.
  • Knowledge of GCA.
  • Ability to merchandise and stock merchandise.
  • Ability to stand and/or walk constantly during the shift.
  • Ability to occasionally ascend or descend ladders, stairs, ramps, or similar structures.
  • Ability to constantly communicate with others to exchange information.
  • Ability to occasionally repeat motions involving the wrists, hands, and/or fingers.
  • Ability to occasionally operate machinery and/or power tools, motor vehicles, or heavy equipment.
  • Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more, using a team lift as needed.
  • Ability to occasionally work in tight or confined spaces and noisy environments.

Responsibilities

  • Support a strong commitment to world-class customer service and ensure a pleasant, productive shopping experience for customers.
  • Assist customers with buying decisions by identifying and evaluating their needs and making product recommendations.
  • Promote programs such as CLUB membership, VOC, and in-store pickup.
  • Complete Form 4473 thoroughly and accurately.
  • Demonstrate products to customers.
  • Organize and maintain merchandise in the retail store, including merchandise at the gun counter.
  • Replenish shelves according to merchandising guidelines.
  • Maintain product expertise through ongoing product knowledge training.
  • Stay informed about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and well stocked with supplies.
  • Follow company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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