Firearms Sales Associate

Bass Pro Shops•Saint Charles, MO

About The Position

The Sales Outfitter - Firearms is responsible for maintaining counter sales and customer service for firearms, as well as floor and counter sales of other hunting merchandise. The role involves greeting and assisting customers, handling merchandise with care, and providing information and direction. The associate helps create a pleasant, productive shopping experience by understanding customer needs, recommending products, and promoting programs such as CLUB membership, VOC, and in-store pickup. The position also includes accurately completing Form 4473, maintaining and replenishing merchandise, staying current on product knowledge and advertised sales, assisting with seasonal merchandise moves, and keeping the work area clean and stocked. The associate works under general supervision and follows company policies and procedures.

Requirements

  • High school diploma or equivalent.
  • 0–2 years of retail experience.
  • Must be at least 21 years old.
  • Knowledge of firearms and ammunition products.
  • Knowledge of ATF federal and state regulations.
  • Knowledge of firearm and ammunition customer service and sales, including GCA.
  • Ability to merchandise and stock merchandise.
  • Ability to stand and/or walk constantly during the shift.
  • Ability to occasionally climb ladders, stairs, or ramps; perform repetitive hand, wrist, or finger motions; operate machinery, power tools, motor vehicles, or heavy equipment; work in confined spaces; and work in noisy environments.
  • Ability to move objects up to 20 pounds constantly and occasionally lift or move objects up to 100 pounds or more with team assistance as needed.
  • Ability to communicate with others to exchange information.

Responsibilities

  • Greet and acknowledge customers promptly and courteously, and provide information, assistance, and direction.
  • Identify and evaluate customer needs and make product recommendations.
  • Promote programs including CLUB membership, VOC, and in-store pickup.
  • Ensure Form 4473 is completed thoroughly and accurately.
  • Demonstrate products to customers.
  • Organize and maintain firearms and other merchandise for sale; replenish products according to merchandising guidelines.
  • Maintain product knowledge through ongoing training.
  • Stay informed about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and stocked with supplies.
  • Follow company policies and procedures.
  • Perform other duties as assigned.
  • Make recommendations regarding work procedures, policies, and practices.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions
  • Dental benefits
  • Vision benefits
  • Voluntary benefits
  • 401(k) retirement savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
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