Fire Sprinkler Service Technician

The Hiller Companies, Inc.•Alsip, IL
•$30 - $43

About The Position

The Hiller Companies is seeking a Fire Sprinkler Service Technician to inspect, test, repair, and maintain fire sprinkler systems, with an emphasis on repairs and maintenance. The technician ensures systems comply with regulatory standards and provide optimal occupant safety, working with clients, contractors, and regulatory authorities to resolve issues and preserve fire protection system integrity. The role includes responding to service calls and emergency requests, documenting work using the Service Trade operations platform, and coordinating with Deficiency Sellers and Service Coordinators. Technicians travel to client sites and work in industrial facilities, commercial buildings, and outdoor settings. The listed pay range is $30.00 to $43.00 per hour; actual pay depends on job-related factors.

Requirements

  • High school diploma or equivalent.
  • NICET III certification or equivalent certification, such as NFPA 25 Certification, ASE15010 Certification, or Sprinkler Fitter.
  • Solid understanding of fire protection codes, standards, and regulations, including NFPA 13, NFPA 25, and relevant building and fire codes.
  • Demonstrated experience installing, maintaining, and repairing fire sprinkler systems in commercial and industrial settings.
  • Strong troubleshooting skills and ability to diagnose and resolve complex technical issues efficiently.
  • Excellent communication and customer service skills and ability to interact professionally with clients and team members.
  • Valid driver's license with a clean driving record.
  • Willingness to travel to client sites as needed.
  • Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
  • Ability to lift and carry up to 50 pounds and perform physical activities including standing, walking, reaching, stooping, kneeling, crouching, and crawling.
  • Ability to work at heights and in confined spaces as needed, using fall protection equipment and other safety devices.
  • Ability to use hand, power, and specialty tools for cutting, grinding, drilling, fastening, and related work.

Nice To Haves

  • Technical or vocational training in fire alarm systems or a related field.

Responsibilities

  • Conduct routine inspections and tests of wet, dry, and pre-action fire sprinkler systems in accordance with NFPA 25 requirements.
  • Prepare detailed reports documenting inspection findings, test results, deficiencies, and non-compliance issues in accordance with NFPA codes and standards.
  • Test and evaluate sprinkler heads, valves, piping, pumps, and control systems.
  • Inspect piping, fittings, and connections for corrosion, leaks, or damage, and recommend repairs or replacements.
  • Maintain fire sprinkler systems by replacing damaged or malfunctioning components, cleaning pipes and sprinkler heads, lubricating moving parts, and adjusting system settings.
  • Inspect fire pump assemblies, including testing flow rates, pressure levels, and mechanical integrity.
  • Respond promptly to service calls and emergency requests, diagnose problems, and implement solutions to restore system functionality.
  • Accurately document service activities, inspection reports, work orders, parts usage, and customer notes using the Service Trade operations platform.
  • Work with Deficiency Sellers to provide inspection reports, material needs, and job-related notes for timely preparation and delivery of repair estimates.
  • Interact professionally with clients to schedule work, discuss inspection findings, address questions and concerns, and recommend system upgrades or improvements.
  • Coordinate with Service Coordinators to optimize work orders, material requisitions, and scheduling, with a focus on efficiency, productivity, and customer satisfaction.
  • Maintain a clean and organized work environment and follow safety guidelines, protocols, and procedures.

Benefits

  • Pay advancement opportunities for industry certifications and continuing education.
  • Health, dental, and vision insurance.
  • Retirement plans.
  • Company-paid and voluntary life insurance.
  • Company-paid short-term disability and voluntary long-term disability.
  • Critical illness and accident insurance.
  • Paid time off.
  • Company-provided training, tools, and equipment.
  • $150 annual boot allowance for employees required to wear safety boots.
  • Career advancement potential within a growing company.
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