Fire Sprinkler Service Technician

Hiller Companies•Alsip, IL

About The Position

The Fire Sprinkler Service Technician inspects, tests, repairs, and maintains fire sprinkler systems to support regulatory compliance and occupant safety, with an emphasis on repairs and maintenance. The technician works with clients, contractors, and regulatory authorities to address system issues and maintain the integrity of fire protection systems. The role includes responding to service calls and emergencies, documenting work using the Service Trade operations platform, and coordinating with Deficiency Sellers and Service Coordinators. The pay range is $30.00–$43.00 per hour; actual starting pay depends on job-related factors and the posted range is base salary only. The position requires travel to client sites and work in industrial facilities, commercial buildings, and outdoor settings. Work may involve exposure to noise, dust, heat or thermal stress, low-light conditions, and heights, as well as work in confined spaces. The technician must follow safety guidelines and may need fall-protection equipment and other safety devices.

Requirements

High school diploma or equivalent.
NICET III certification or an equivalent certification; examples listed include NFPA 25 Certification, ASE15010 Certification, or Sprinkler Fitter.
Solid understanding of fire protection codes, standards, and regulations, including NFPA 13, NFPA 25, and relevant building and fire codes.
Demonstrated experience installing, maintaining, and repairing fire sprinkler systems in commercial and industrial settings.
Strong troubleshooting skills and ability to diagnose and resolve complex technical issues efficiently.
Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
Valid driver's license and clean driving record.
Willingness to travel to client sites as needed.
Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
Ability to lift and carry up to 50 pounds.
Ability to stand, walk, bend, and kneel for extended periods and perform the listed physical activities, including reaching, stooping, crouching, crawling, and handling objects.
Ability to work at heights and in confined spaces as needed and use fall-protection equipment and other safety devices.
Ability to use hand, power, and specialty tools.

Nice To Haves

Technical or vocational training in fire alarm systems or a related field.

Responsibilities

Conduct routine inspections and testing of wet, dry, and pre-action fire sprinkler systems in accordance with NFPA 25 requirements.
Prepare detailed reports documenting inspection findings, test results, deficiencies, and non-compliance issues in accordance with NFPA codes and standards.
Test and evaluate sprinkler heads, valves, piping, pumps, and control systems.
Inspect piping, fittings, and connections for corrosion, leaks, or damage, and recommend repairs or replacements.
Maintain fire sprinkler systems by replacing damaged or malfunctioning components, cleaning pipes and sprinkler heads, lubricating moving parts, and adjusting system settings.
Inspect fire pump assemblies, including testing flow rates, pressure levels, and mechanical integrity.
Respond to service calls and emergency requests, diagnose problems, and implement solutions to restore system functionality.
Accurately document service activities, including inspection reports, work orders, parts usage, and customer notes, using the Service Trade operations platform.
Provide Deficiency Sellers with detailed inspection reports, material needs, and job-related notes to support timely repair estimates.
Communicate professionally with clients to schedule work, discuss findings, address questions or concerns, and recommend system upgrades or improvements.
Coordinate with Service Coordinators to optimize work orders, material requisitions, and job scheduling, with a focus on efficiency, productivity, and customer satisfaction.
Maintain a clean and organized work environment and follow safety guidelines, protocols, and procedures.

Benefits

Competitive compensation package with pay advancement opportunities for industry certifications and continuing education.
Health, dental, and vision insurance.
Retirement plans.
Company-paid and voluntary life insurance.
Company-paid short-term disability and voluntary long-term disability.
Critical illness and accident insurance.
Paid time off.
Company-provided training, tools, and equipment.
$150 annual boot allowance for employees required to wear safety boots.
Career advancement potential within a growing company.