About The Position

The Fire Sprinkler Service Technician inspects, tests, repairs, and maintains fire sprinkler systems to support regulatory compliance and occupant safety. The technician works with clients, contractors, regulatory authorities, and internal teams to identify and resolve issues and maintain fire protection systems. The role includes inspecting and testing wet, dry, and pre-action systems; evaluating system components and fire pumps; performing maintenance and repairs; responding to service and emergency calls; and documenting findings and service activities using the Service Trade operations platform. The technician also supports repair estimates by sharing inspection reports and material needs, coordinates work orders and scheduling, and communicates professionally with clients about findings and recommendations. Work may take place in industrial facilities, commercial buildings, and outdoor settings, with potential exposure to noise, dust, heat or thermal stress, low light, and heights. The job requires physical activity including standing, walking, bending, kneeling, working at heights or in confined spaces, and lifting or carrying up to 50 pounds. Company-provided training, tools, and equipment are offered.

Requirements

  • High school diploma or equivalent.
  • Must have a G Card for fire sprinklers.
  • Solid understanding of fire protection codes, standards, and regulations, including NFPA 13, NFPA 25, and relevant building and fire codes.
  • Prior experience installing, maintaining, and repairing fire sprinkler systems in commercial and industrial settings.
  • Strong troubleshooting skills and ability to diagnose and resolve complex technical issues efficiently.
  • Excellent communication and customer service skills, including the ability to interact professionally with clients and team members.
  • Valid driver's license with a clean driving record.
  • Willingness to travel to client sites as needed.
  • Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand, walk, bend, and kneel for extended periods and work at heights and in confined spaces as needed.
  • Ability to use hand and power tools, including specialty tools for cutting, grinding, drilling, and fastening.

Nice To Haves

  • Dual certification: G Card and F Card.
  • Technical or vocational training in fire alarm systems or a related field.
  • NICET certifications.

Responsibilities

  • Conduct routine inspections and testing of wet, dry, and pre-action fire sprinkler systems in accordance with NFPA 25 requirements.
  • Prepare detailed reports documenting inspection findings, test results, deficiencies, and non-compliance issues in accordance with NFPA codes and standards.
  • Test and evaluate sprinkler heads, valves, piping, pumps, and control systems.
  • Inspect piping, fittings, and connections for corrosion, leaks, or damage, and recommend repairs or replacements.
  • Maintain fire sprinkler systems by replacing damaged or malfunctioning components, cleaning pipes and sprinkler heads, lubricating moving parts, and adjusting system settings.
  • Inspect fire pump assemblies, including testing flow rates, pressure levels, and mechanical integrity.
  • Respond to service calls and emergency requests, diagnose problems, and implement solutions to restore system functionality.
  • Accurately document service activities, including inspection reports, work orders, parts usage, and customer notes, using the Service Trade operations platform.
  • Provide Deficiency Sellers with inspection reports, material needs, and job-related notes to support timely repair estimates.
  • Interact professionally with clients to schedule work, discuss findings, address concerns, and recommend system upgrades or improvements.
  • Coordinate with Service Coordinators to optimize work orders, material requisitions, and job scheduling for efficiency, productivity, and customer satisfaction.
  • Maintain a clean and organized work environment and follow safety guidelines, protocols, and procedures.

Benefits

  • Competitive compensation package, with pay advancement opportunities for industry certifications and continuing education.
  • Health, dental, and vision insurance.
  • Retirement plans.
  • Company-paid and voluntary life insurance.
  • Company-paid short-term disability.
  • Voluntary long-term disability.
  • Critical illness and accident insurance.
  • Paid time off.
  • Company-provided training, tools, and equipment.
  • $150 annual boot allowance for employees required to wear safety boots.
  • Career advancement potential within a growing company.
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