Fire & Sprinkler Inspection / Service Technician

Johnson Controls•Tukwila, WA

18d•$25 - $44•Onsite

About The Position

Johnson Controls is hiring a Fire & Sprinkler Inspection / Service Technician in the Tri-Cities, Washington area. The role combines inspection and service work on fire alarm, sprinkler, suppression, and other life safety systems, helping protect people and property while providing customer service. The technician performs routine inspections, testing, maintenance, and preventive service; responds to service calls; diagnoses and resolves system issues; and completes required documentation. Work includes servicing products from Johnson Controls and other manufacturers, making minor repairs and programming adjustments, and supporting customers through recommendations and quotes for repairs, upgrades, and enhancements. The position also includes training and supporting junior inspectors and trainees and participating in an on-call rotation. The hourly hiring range is $25 to $43.75. The rate depends on the applicant’s education, experience, knowledge, skills, abilities, internal equity, and market alignment. The position includes a competitive benefits package.

Requirements

At least 4 years of experience with low-voltage electrical systems, including Fire/Life Safety, Access Control, Nurse Call, and Paging systems.
Strong troubleshooting and diagnostic abilities.
Experience reading blueprints, submittals, wiring diagrams, and technical manuals.
High school diploma or equivalent.
Proficiency with testing and commissioning equipment.
Ability to lift and carry 50–70 lbs.
Ability to work at heights, in confined spaces, and in various construction or industrial environments.
Flexibility to work occasional evenings, weekends, and on-call assignments.
Strong customer service and communication skills.
Valid driver’s license and an acceptable driving record.
Ability to maintain required licensing and certifications.
Washington EL06 License and/or Oregon LEA Class A License.

Nice To Haves

NICET Level II Certification.
Experience with CCTV, IP networking, and integrated security systems.
Experience programming fire alarm, security, and access control systems.

Responsibilities

Perform routine inspections, testing, maintenance, and preventive service on fire and life safety systems.
Inspect and service electrical, sprinkler, and suppression systems, including Johnson Controls products and products from other manufacturers.
Complete service documentation and inspection reports using mobile devices and laptops.
Maintain an organized inspection schedule and complete assigned work on time.
Make minor repairs and programming adjustments when necessary.
Train and support junior inspectors and trainees.
Follow customer testing requirements and safety standards.
Respond to customer service calls and diagnose system issues.
Troubleshoot, repair, program, and test fire alarm and life safety systems.
Service systems including SimplexGrinnell, Notifier, EST, Xtralis, and similar platforms.
Read and interpret blueprints, schematics, specifications, and technical manuals.
Complete service documentation accurately and obtain customer sign-off upon completion.
Participate in an on-call rotation to support customer needs.
Identify opportunities to improve system performance and building efficiency.
Provide recommendations and quotes for repairs, upgrades, and enhancements.
Deliver exceptional customer service and act as a trusted advisor to customers.