Fire & Sprinkler Inspection / Service Technician
About The Position
Johnson Controls is hiring a Fire & Sprinkler Inspection / Service Technician for the Tri-Cities, Washington area. The role combines inspection and service work on fire alarm, sprinkler, suppression, and other life safety systems, helping protect people and property while providing customer service. The technician performs routine inspections, testing, maintenance, and preventative service; troubleshoots and repairs systems; makes minor repairs and programming adjustments; and documents work using mobile devices and laptops. The position also involves maintaining an inspection schedule, interpreting technical documentation, advising customers on repairs and upgrades, and supporting junior inspectors and trainees. Participation in an on-call rotation is required. The position requires work at heights, in confined spaces, and in varied construction or industrial environments. The technician must be able to lift and carry 50–70 pounds and work occasional evenings and weekends. The posted hourly pay range is $25–$43.75, with the rate determined by qualifications and other factors.
Requirements
- At least 4 years of experience with low-voltage electrical systems, including Fire/Life Safety, Access Control, Nurse Call, and Paging systems.
- Strong troubleshooting and diagnostic abilities.
- Experience reading blueprints, submittals, wiring diagrams, and technical manuals.
- High School Diploma or equivalent.
- Proficiency with testing and commissioning equipment.
- Ability to lift and carry 50–70 pounds.
- Ability to work at heights, in confined spaces, and in various construction or industrial environments.
- Flexibility to work occasional evenings, weekends, and on-call assignments.
- Strong customer service and communication skills.
- Valid driver's license and an acceptable driving record.
- Ability to maintain required licensing and certifications.
- Washington EL06 License and/or Oregon LEA Class A License.
Nice To Haves
- NICET Level II Certification.
- Experience with CCTV, IP networking, and integrated security systems.
- Experience programming fire alarm, security, and access control systems.
Responsibilities
- Perform routine inspections, testing, maintenance, and preventative service on fire and life safety systems.
- Inspect and service electrical, sprinkler, and suppression systems from Johnson Controls and other manufacturers.
- Complete service documentation and inspection reports using mobile devices and laptops.
- Maintain an organized inspection schedule and complete assigned work on time.
- Make minor repairs and programming adjustments when necessary.
- Train and support junior inspectors and trainees.
- Follow customer testing requirements and safety standards.
- Respond to customer service calls and diagnose system issues.
- Troubleshoot, repair, program, and test fire alarm and life safety systems.
- Service SimplexGrinnell, Notifier, EST, Xtralis, and similar systems.
- Read and interpret blueprints, schematics, specifications, and technical manuals.
- Complete service documentation accurately and obtain customer sign-off upon completion.
- Participate in an on-call rotation to support customer needs.
- Identify opportunities to improve system performance and building efficiency.
- Provide recommendations and quotes for repairs, upgrades, and enhancements.
- Deliver exceptional customer service and act as a trusted advisor to customers.
Benefits
- Competitive starting pay.
- Paid training and ongoing development.
- Career growth and global advancement opportunities.
- Company vehicle where applicable.
- Employee referral bonuses.
- Comprehensive medical, dental, and vision coverage.
- Health Savings Account (HSA).
- Company-paid life insurance.
- 401(k) with company match.
- Short-term and long-term disability coverage.
- Employee Assistance Program (EAP).
- Wellness programs and resources.
- Competitive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
