Fire Life Safety Sales Executive

Summit Companies•Austin, TX

About The Position

The Fire Life Safety Sales Executive prospects and develops new customers while expanding services and upselling to current customers. The role provides and negotiates pricing for inspection contracts and works closely with the Regional Sales Manager, Service Manager, and Service Operations Staff to support customer satisfaction as part of the Service Department Team. The position develops and maintains sales activity and pipelines, manages customer and prospect information in Salesforce or another sales-tracking system, and follows up on proposals to advance sales. It requires understanding inspection-sales pricing, estimating tools, and the terms and conditions of ITM agreements. The executive represents the organization at industry meetings, customer visits, and customer entertainment, which may take place outside normal business hours; monitors market opportunities and local fire-code changes; assists with customer re-signs; and develops technical knowledge through training, field ride-alongs, and technical materials. The role requires frequent travel, up to 50%. Work is consistently indoors in an office or remote setting, both alone and with others. Occasional use of personal protective equipment may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.

Requirements

High school diploma or GED.
3–5 years of sales or fire protection industry experience.
At least 2 years of experience operating a computer and using Microsoft Office.
Ability to read, write, and communicate effectively in English with employees, customers, and board members.
Valid driver’s license with an acceptable driving record.
Reliable transportation.
Ability to comply with SFS’s Drug and Alcohol policy and background-screening requirements, which may include customer-specific requirements.
Ability to meet the position’s physical requirements, including sitting and standing for long periods and occasional driving, bending, kneeling, balancing, lifting under 20 pounds, walking, stair use, reaching, stooping, and twisting.

Nice To Haves

Associate’s or Bachelor’s degree in Business or a related field.
2 years of experience reading electronic blueprints.
Experience with Salesforce.

Responsibilities

Make proactive sales calls to prospective customers, including cold calls and call blocks, to add inspection and service customers.
Create vertical target lists and sales plans for the assigned territory to achieve sales goals.
Upsell and expand inspection and service offerings to existing customers.
Identify opportunities to convert construction installation customers into service customers.
Maintain a sufficient sales pipeline and manage sales activity and customer and prospect records in Salesforce or another tracking system.
Monitor outstanding proposals and follow up promptly to explain scope, answer questions, and advance sales opportunities.
Use Excel or company-provided estimating tools and apply the company’s inspection-sales pricing approach.
Understand the terms and conditions of ITM agreements.
Represent the organization at industry meetings, customer visits, and customer entertainment events.
Monitor market opportunities through sales calls, networking, and other market information, including local fire-code changes and updates.
Assist the Service Manager and service department with re-signing existing customers when needed.
Develop industry technical knowledge through internal training, ride-alongs with field personnel, and reviewing technical materials.
Work with the Branch Manager, Regional Sales Manager, and Service Manager to assess customer relationships and profitability.
Perform other duties as assigned.