Fire Life Safety Sales Executive
About The Position
The Fire Life Safety Sales Executive prospects and develops new customers and expands service offerings with existing customers. The role sells inspection and service business, including negotiating pricing for inspection contracts, and works closely with the Regional Sales Manager, Service Manager, and Service Operations staff to support customer satisfaction. It is a key part of the Service Department team. The position maintains a sales pipeline and records customer and prospect activity in Salesforce or another sales-tracking system; follows up on proposals; uses Excel or company estimating tools and understands inspection pricing and ITM agreement terms; identifies opportunities to convert installation customers to service customers; and stays current on market conditions and local fire-code requirements. The role also represents the organization at industry meetings and customer events, supports existing-customer renewals, advances technical knowledge through training and field ride-alongs, and collaborates with branch and regional leadership on customer relationships and profitability. The position requires frequent travel, up to 50%. Work takes place consistently indoors in an office or remote setting, both independently and with others; travel is frequent, and personal protective equipment may occasionally be required. The job involves extended sitting and standing, with occasional driving, bending, kneeling, balancing, lifting under 20 pounds, walking, stair use, reaching, stooping, and twisting.
Requirements
- High school diploma or GED.
- Three to five years of sales or fire protection industry experience.
- Two years of experience operating a computer and using Microsoft Office.
- Ability to read, write, and communicate effectively in English with employees, customers, and board members.
- Valid driver’s license with an acceptable driving record.
- Reliable transportation.
- Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, including customer-specific requirements where applicable.
- Ability to travel frequently, up to 50%.
Nice To Haves
- Associate’s or bachelor’s degree in business or a related field.
- Two years of experience reading electronic blueprints.
- Experience with Salesforce.
Responsibilities
- Make proactive sales calls to prospective customers to grow the inspection and service business, including cold calling, call blocks, territory targeting, and sales planning.
- Make proactive sales calls to current customers to expand service offerings and generate upsell business.
- Identify opportunities to convert construction installation customers into service customers.
- Maintain a sufficient pipeline of sales activity to meet assigned sales goals.
- Record and manage customer and prospect activity in Salesforce or another sales-tracking system, including monitoring outstanding proposals.
- Follow up on pending proposals to explain their scope, answer questions, and advance the sale through the sales cycle.
- Apply the company’s inspection pricing approach using Excel or company-provided estimating tools and understand ITM agreement terms and conditions.
- Represent the organization at industry meetings, customer visits, and customer entertainment events, which may occur outside normal business hours.
- Monitor market opportunities through sales calls, networking, and information about local fire-code changes or updates.
- Assist the Service Manager and service department with re-signing existing customers when needed.
- Advance industry technical knowledge through internal training, field ride-alongs, and technical materials.
- Work with the Branch Manager, Regional Sales Manager, and Service Manager to assess customer relationships and profitability.
- Perform other duties as assigned.
Benefits
- Paid vacation and holidays.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) plan with company match.
- Flexible spending accounts.
- Employer-paid long-term disability.
- Employer-paid short-term disability.
- Voluntary ancillary benefits, including accident and hospital indemnity coverage.
- Life insurance for team members and dependents.
- Employee assistance program.
- Employee referral program.
- Extensive training opportunities, career advancement, competitive pay, and bonus opportunities.
- Reimbursement for certain career development programs and potential bonuses for specific certifications.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
