Fire and Security Service Technician
About The Position
The Fire and Security Service Technician independently performs core technical work servicing fire alarm and security systems, including burglar alarms, CCTV, and access control. The technician completes standard service and maintenance tasks without direct supervision, using industry knowledge, troubleshooting skills, and best practices to ensure systems operate in accordance with applicable codes and standards. The role involves travel to job sites and work in commercial, industrial, and construction environments. The technician may also provide guidance and support to entry-level technicians and perform other duties assigned by management.
Requirements
- Texas Fire Alarm License (FAL) required.
- High school diploma or equivalent required.
- Minimum of 5+ years of experience in the fire and life safety industry as a technician.
- Strong understanding of fire alarm and security systems, components, and troubleshooting methods.
- Ability to work independently and manage assigned tasks.
- Strong problem-solving and organizational skills.
- Clean driving record and active driver’s license.
- Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
- Ability to lift 50+ pounds.
- Ability to stand, walk, bend, kneel, and reach for extended periods.
Nice To Haves
- Additional Security Alarm Installer License preferred.
Responsibilities
- Perform maintenance and service of fire alarm and security systems independently.
- Diagnose and troubleshoot system issues and implement corrective actions.
- Complete standard service calls without direct supervision.
- Interpret system drawings, specifications, and technical manuals.
- Use hand tools and testing equipment to perform required tasks.
- Ensure all work complies with applicable codes, standards, and company policies.
- Accurately complete service reports, documentation, and inspection records.
- Communicate effectively with customers, team members, and supervisors.
- Identify potential system deficiencies and recommend corrective actions.
- Maintain a clean and safe work environment on job sites.
- Provide guidance and support to entry-level technicians as needed.
- Travel to job sites as required.
- Perform work in commercial, industrial, and construction environments.
- Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
- Perform other duties as assigned by management.
Benefits
- Excellent pay
- Medical, dental, and vision coverage
- Company-paid life insurance
- Company-paid short-term disability
- 401(k) with employer match
- Paid vacation and company holidays
- Training and career development
- Company vehicle, if applicable to the job
- Immediate qualification for the ALL In Ownership Plan for eligible full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
