Fire and Security Service Technician

Pye-Barker Fire & Safety•Houston, TX

About The Position

The Fire Alarm and Security Service Technician independently performs core technical work servicing fire alarm and security systems, including burglar alarms, CCTV, and access control. The technician completes standard service and maintenance tasks without direct supervision, applies industry knowledge and troubleshooting skills, and helps ensure systems comply with applicable codes and standards. The role includes traveling to job sites and working in commercial, industrial, and construction environments.

Requirements

  • Texas Fire Alarm License (FAL) required.
  • High school diploma or equivalent required.
  • At least 5 years of experience as a technician in the fire and life safety industry.
  • Strong understanding of fire alarm and security systems, components, and troubleshooting methods.
  • Ability to work independently and manage assigned tasks.
  • Strong problem-solving and organizational skills.
  • Clean driving record and active driver’s license.
  • Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
  • Ability to lift 50+ pounds.
  • Ability to stand, walk, bend, kneel, and reach for extended periods.

Nice To Haves

  • Additional Security Alarm Installer License preferred.

Responsibilities

  • Independently perform maintenance and service of fire alarm and security systems.
  • Diagnose and troubleshoot system issues and implement corrective actions.
  • Complete standard service calls without direct supervision.
  • Interpret system drawings, specifications, and technical manuals.
  • Use hand tools and testing equipment to perform required tasks.
  • Ensure work complies with applicable codes, standards, and company policies.
  • Complete service reports, documentation, and inspection records accurately.
  • Communicate effectively with customers, team members, and supervisors.
  • Identify potential system deficiencies and recommend corrective actions.
  • Maintain a clean and safe work environment on job sites.
  • Provide guidance and support to entry-level technicians as needed.
  • Travel to job sites as required.
  • Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
  • Perform other duties as assigned by management.

Benefits

  • Excellent pay
  • Medical, dental, and vision coverage
  • Company-paid life insurance
  • Company-paid short-term disability
  • 401(k) with employer match
  • Paid vacation and company holidays
  • Training and career development
  • Company vehicle, if applicable to the job
  • Immediate qualification for the ALL In Ownership Plan for eligible full-time employees
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