Fire Alarm & Security Service Technician

Cunningham Security Systems • Wakefield, MA

7d • Onsite

About The Position

Cunningham Security is hiring a Fire Alarm & Security Service Technician in Wakefield, Massachusetts. This full-time, on-site and field-based role involves inspecting, testing, and maintaining fire alarm and security systems at customer locations. The technician works independently in the field while coordinating with the service and support teams, identifying equipment concerns, keeping maintenance on track, and explaining system information to customers.

The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekend shifts. Pay starts at $30 per hour, with higher pay based on experience. The company offers training and opportunities to earn industry certifications and advance a career in fire alarm and security service.

Requirements

• Practical troubleshooting skills and strong attention to detail.
• Ability to manage field assignments independently.
• Clear communication and dependable customer service.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check.

Nice To Haves

• Previous work in fire alarms, security systems, low-voltage technology, or electrical service is preferred; mechanically inclined candidates interested in learning the industry are also welcome.
• High school diploma or GED.
• NICET or IPSI certification, or willingness to obtain industry credentials.

Responsibilities

• Perform scheduled inspections and functional testing of fire alarm and security equipment.
• Check alarm panels, smoke detectors, motion sensors, and associated devices.
• Complete preventive maintenance, including battery replacements.
• Investigate minor operating issues and flag concerns requiring additional attention.
• Record inspection results and service activity using Sedona and BuildingReports.
• Keep digital reports complete, accurate, and organized.
• Communicate professionally with customers during service visits.
• Coordinate next steps with internal service and support teams.
• Follow established inspection procedures carefully and consistently.

Benefits

• Medical, dental, and vision insurance.
• Short-term and long-term disability coverage.
• Paid time off.
• Retirement plan options.
• Training and opportunities to earn industry certifications.
• Opportunities to advance your career.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED