Fine Dining Server, PT, Coastal Kitchen at Monterey Plaza Hotel

Woodside Hotel Group Ltd.•Monterey, CA

25d•Onsite

About The Position

The Monterey Plaza Hotel & Spa is a luxury property seeking part-time servers to join their fine dining restaurant, Coastal Kitchen. Servers are responsible for serving meals to guests in a warm, accommodating, and professional manner, ensuring 100% guest satisfaction and flawless execution of all steps of service. This role requires adherence to all safety, hygiene, and cleanliness protocols, accurate order entry, and efficient service delivery. Associates may be required to work varying schedules to reflect business needs.

Requirements

Basic knowledge of food and beverage preparation and food presentation service standards.
Ability to recite and promote a variety of menu items.
Able to communicate effectively with the public and other team members.
Excellent organizational skills.
Ability to read, listen and communicate effectively in English.
Able to effectively deal with customer complaints and concerns in a friendly and positive manner.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to add and subtract multiply and divide.
Ability to move through a crowded room.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to work in a fast-paced environment and multi-task.
Meets legal age requirements for the position.

Nice To Haves

High school diploma
Three to six months Food & Beverage experience
Excellent wine knowledge
Certified in the responsible service of Alcohol
CPR/First-Aid certification

Responsibilities

Greets all guests in a friendly manner.
Presents menus to the guest, answers questions, and makes suggestions regarding food and service.
Recites order back to the guest and ask questions regarding guests preference of preparation in order to ensure guest satisfaction.
Follow all safety, hygiene and cleanliness protocols at all times.
Writes order on check or memorizes it.
Enters orders into the Point of Sale system.
Relays order to kitchen and serves courses from kitchen and service bars.
Recites specials of the day clearly and concisely, describing their preparation.
Regularly monitors station to ensure all guest needs are met.
Observes his/her stations to respond to any additional requests and to determine when the meal has been completed.
Totals bill and accept payment and makes change for the guest if necessary.
Ladles soup, tosses salads, portions desserts, brews coffee, etc. according to Hotel standards.
Totals all receipts at the end of the shift, balances all cash and submits cash drop with all required paperwork.
Performs all other duties as assigned by the Supervisor.
Maintains regular attendance in conformance with the standards.
Fully complies with the Hotel rules and regulations for the safe and efficient operation of the facility upon employment.