Financial Solution Consultant II

RealPage, Inc.•Richardson, TX
•Remote

About The Position

The Solution Consultant supports customer implementations of RealPage Accounting and the Lumina AI Finance Agent. The role leads customers through discovery, accounting workflow design, system configuration, integration, testing, training, and go-live. Working with customer teams and internal partners, the consultant translates accounting and property-management needs into practical implementation plans, supports adoption of new workflows, and prepares customers to use financial automation effectively. Implementations are typically targeted for four to six weeks, depending on scope and customer readiness.

Requirements

  • At least five years of multifamily experience.
  • Hands-on accounting experience or strong working knowledge of accounting processes, such as accounts payable, general ledger, bank reconciliation, and month-end close.
  • Experience participating in software implementations, system configuration, or accounting process improvement.
  • Ability to lead discovery conversations, document requirements, and translate business needs into system and workflow decisions.
  • Ability to manage multiple workstreams, resolve issues, and maintain momentum in a fast-paced implementation environment.
  • Strong customer communication, facilitation, organization, and problem-solving skills.
  • Ability to travel as needed for customer engagements.
  • Clear verbal and written communication, including the ability to guide discussions with accounting and operational stakeholders.
  • Strong analytical skills and attention to detail when reviewing workflows, configuration, financial data, and exceptions.
  • Ability to build trust with customers, manage competing priorities, and take ownership of implementation outcomes.
  • Comfort learning new technology and explaining how system workflows support customer processes.

Nice To Haves

  • Experience with RealPage Accounting or other RealPage products and integrations.
  • Experience implementing accounting or property-management software in multifamily organizations.
  • Familiarity with invoice automation, financial reporting, reconciliations, and AI-supported workflows.
  • Bachelor’s degree or equivalent experience.

Responsibilities

  • Lead customer implementations from discovery through go-live, including planning, configuration, testing, training, and transition to ongoing support.
  • Facilitate discovery with accounting, finance, and property-management stakeholders to understand current processes, system setup, reporting needs, controls, and pain points.
  • Document current and future-state accounting workflows, requirements, decisions, risks, and dependencies.
  • Configure RealPage Accounting to support customer requirements, including applicable accounting structures, workflows, integrations, and reporting.
  • Help customers prepare to use Lumina AI Finance Agent capabilities, such as invoice processing and GL coding, contract review, anomaly detection, bank reconciliation, and financial reporting.
  • Identify workflow exceptions, data or configuration gaps, and process changes that require customer review; coordinate resolution with the appropriate teams.
  • Manage implementation plans, milestones, and stakeholder responsibilities to keep work moving toward the planned four-to-six-week timeline.
  • Coordinate with internal product, technical, and engagement teams on solution design, integrations, issue resolution, and implementation risks.
  • Deliver role-based training and change-management support so customer teams can confidently use the system and related workflows.
  • Track requirements, adoption, testing outcomes, and open issues; communicate status and risks clearly to customer and internal stakeholders.
  • Contribute to implementation playbooks, team knowledge sharing, and improvements to delivery practices.

Benefits

  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.
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